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Blinds Chalet has been offering its customers high quality window treatments for over ten years now! We are thrilled to have grown over the years and helped hundreds of thousands of customers.

At Blinds Chalet, we ask every customer to rate their experience for us to continually improve the quality of our customer service and products. Blinds Chalet's window blinds reviews are received every day and posted on this page for potential customers to see the experience previous people have had with Blinds Chalet.

Blinds Chalet reviews and blinds ratings focus on the shopping experience, product quality, and the assistance provided by our highly trained design consultants. Based on the feedback we receive, we will add additional resources to our website in order to help customers. This feedback can be found in the Q&A section located on each product page. The individual product reviews are also posted to the product page under the reviews tab.

We believe that this feedback is incredibly valuable and we cannot thank you enough for your support and helpful feedback. The more detailed the review, the better. They tend to be more helpful for future customers who are trying to make a buying decision.

The reviews you will find below are actual reviews and ratings from real blinds Chalet customers. Order window blinds online from Blinds Chalet today!

 Customer Reviews of Blinds Chalet


On-line service was excellent, ease of ordering, quick delivery, beautiful product.
Aug 13 2007
On-line service was excellent, ease of ordering, quick delivery, beautiful product.
Cheryl
Kalispell, MT
just what I ordered in a timely fashion.
Aug 13 2007
just what I ordered in a timely fashion.
Michael
Arlington, TX
Love the blinds I received.
Aug 11 2007
Love the blinds I received. Didn't need directions, son-in-law installed them with quickly, easily.
Thank you, great value. 100% satisfied, will definitely recommend site.
Patricia M
Agawam, MA
I am a first-time homeowner and never made a purchase like this.
Aug 10 2007
I am a first-time homeowner and never made a purchase like this. Blinds Chalet made it so easy. The website explained how to measure and what the various terms were which helped out a great deal. The blinds, especially the Petra Bamboo blinds were quick and easy to install. I plan to make further purchases from your company. Sincerely, Mrs. Melanie Copeland
Melanie
new bern , NC
From start to finish I recieved excellent customer service.
Aug 10 2007
From start to finish I recieved excellent customer service. The window treatments were great too.
ASIYA
NAPERVILLE, IL
I was very impressed with how fast I received my blinds and the quality of them.
Aug 9 2007
I was very impressed with how fast I received my blinds and the quality of them.
Will
Frisco, TX
Ordering on the phone was quick & easy.
Aug 9 2007
Ordering on the phone was quick & easy. But I can't get to my order!
Harbor City Baptist Church
Melbourne, FL
I was so pleased with the ease in ordering.
Aug 8 2007
I was so pleased with the ease in ordering. I ordered samples first, then ordered 5 blinds. Within about 1 week of ordering, I had the blinds delivered and my husband hung them. They look great. They appear very expensive and I love that they weren't!! I was extremely pleased with the ease and quickness and also the quality of the product!
Tricia
Fort Wayne, IN
It was easy to order.
Aug 7 2007
It was easy to order. Once we got to putting up the blind it was installed in minutes. Very encouraging! Not a difficult process at all.
Stacey
Richland, WA
I have an extremely large window.
Aug 6 2007
I have an extremely large window. I really loved your samples but did not think I would be able to put blinds on that window. When I called your customer service, your employees were very knowledgable about how to remedy my situation. They gave me very good suggestions and were very interested in helping me with my particular order. Thank you.
Cindy
Sorrento, FL
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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Last
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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