Ask a Window Covering Expert - Archive of Questions

Have a question about choosing, measuring, installing or using window blinds and shades? Browse answers to common window treatment questions from Blinds Chalet's experienced window covering experts.

For 20 years, we've helped homeowners find the right window treatments for their homes. Our Q&A library covers everything from choosing between different types of blinds and shades to privacy, light control, energy efficiency, measuring and installation.

Can't find the answer you're looking for? Ask a Window Covering Expert.

Window covering expert helping a homeowner choose blinds and shades

Browse Window Treatment Questions by Topic

Choose a topic to find expert answers about the window treatments you're considering.

Popular Window Blinds & Shades Questions

Not sure where to start? Explore answers to some of the most common questions homeowners have when choosing custom window treatments.

Latest Questions From Homeowners

See recently answered questions about choosing, measuring, installing and using custom window blinds and shades.

What are Woven Wood Bamboo Shades?

What are woven wood or bamboo shades?

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Which is better wood blinds or cellular shades?

Which is better wood blinds or cellular shades?

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Pleated Shades for Windows | Narrow Window Treatments

I need a pleated shade for a 9.50 x 58.25 opening next to a interior door. Can't find anything narrower than 12 on your site. Any suggestions?

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Narrow Wooden Blinds | Custom Size Window Blinds

I need a wood blind for a 9.25 x 48.75 opening next to the front door. Can't find anything narrower than 12 on your site. Any suggestions on what narrow wood blind product to choose?

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Wooden Faux Blinds | Window Treatments for Narrow Windows

I need a narrow faux wood blind for a 9.75 x 68.50 opening next to a interior door. Can't find anything narrower than 12 on your site. Any suggestions on what faux wood blinds to use?

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Honeycomb Window Shades | Shades for Small Windows

I need a narrow honeycomb cellular shade for a 8.75 x 38.25 opening next to a interior door. Can't find anything narrower than 12 inches on your site. Any suggestions on what narrow cell shades are available?

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Narrow Solar Screen Window Shades | Interior Solar Shades for Windows

I need a narrow solar screen shade for a 9.75 x 386.25 opening next to a interior door. Can't find anything narrower than 12 on your site. Any suggestions on what narrow solar screen shades that you have available?

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Narrow Window Blinds | Blinds for Small Windows | Blinds Chalet

I have ordered from you before and have been very pleased. I need a window blind for a 9.75 x 81.75 opening next to the front door. Can't find anything narrower than 12 on your site. Any suggestions?

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Narrow Window Shades | Custom Window Shades | Blinds Chalet

I have ordered from you before and have been very pleased. I need a window shade for a 9.75 x 81.75 opening next to the front door. Can't find anything narrower than 12 on your site. Any suggestions?

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Are Blinds More Energy Efficient Than Shutters?

Are Blinds More Energy Efficient Than Shutters?

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Are Curved Blinds Better Than Flat Blinds?

Are Curved Blinds Better Than Flat Blinds?

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Are Matchstick Blinds Waterproof?

Are Matchstick Blinds Waterproof?

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Looking For Sheer Shades?

Looking For Sheer Shades?

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Looking For Faux Wood Blinds?

Looking For Faux Wood Blinds?

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How do I order a blind with a 2 on 1 headrail?

How do I order a blind with a 2 on 1 headrail?

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Cordless top down bottom up

Why can't I select top down bottom up with cordless option?

Read the Expert Answer »

Real Questions. Answers From Window Covering Experts.

Buying custom window treatments can bring up questions that aren't always answered on a product page. Since 2006, Blinds Chalet has helped homeowners choose window coverings for windows of virtually every size, style and application.

The questions in our Q&A library address real-world situations, including unusual window sizes, privacy concerns, light control, energy efficiency, product selection, measuring and installation. Our goal is to give you practical information that helps you choose the right window treatment and order it with confidence.

Still Have a Window Treatment Question?

Every home is different. If you can't find the answer you need, our window covering experts are here to help.

Ask a Window Covering Expert

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Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care Contact us (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue. Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
Contact us
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue.

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Window Blinds & Shades Questions Answered by Our Experts