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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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Sky Light Blinds - Skylight Blinds - Shades

Q:
Do you have shades for sky lights? I am looking for skylight blinds.

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Top Down Bottom Up Pleated Shades - Duofold

Q:
I would like to order a 96" wide x 63" high top down bottom up pleated shade. The order screen would not let me choose the top down bottom up option.

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Sky Lite Shades - Skylight Blinds

Q:
Do you carry sky lite shades or blinds?

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Skylight Cellular Blinds - Skylight Cellular Shades

Q:
I want to install a skylight cellular blind. What is going to keep the blind from dropping down in the middle when it is open? Also, do you sell a pole to open and close the blind? The skylight I am working with is in a very high ceiling, with a rather steep slope.

Read Answer »
Looking For Pleated Shades?

Q:
Looking For Pleated Shades?

Read Answer »
Do you make aluminum mini blinds for skylights?

Q:
Do you make aluminum mini blinds for skylights?

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Do you have a sheer pleated shade which has a pattern?

Q:
Do you have a sheer pleated shade which has a pattern?

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Is there an option to ask for a longer length lift cord?

Q:
Is there an option to ask for a longer length lift cord?

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Do you sell room darkening shades that really block out light?

Q:
Do you sell room darkening shades that really block out light?

Read Answer »
I want privacy mostly at night, but I want the blinds completely hidden when they are not being used.

Q:
I want privacy mostly at night, but I want the blinds completely hidden when they are not being used.

Read Answer »
How much is it to restring my special order blind? Or do I have to buy a new one?

Q:
While installing the pleated skylight blind, the string broke. How much is it to restring my special order blind? Or do I have to buy a new one?

Read Answer »
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Q:
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Read Answer »
Do you manufacturer blinds for skylight windows?

Q:
Do you manufacturer blinds for skylight windows?

Read Answer »
Skylight Blinds - Skylight Shades | Blinds For Skylights

Q:
Do you carry blinds for skylights? The blinds in our skylights are no longer functioning and we want to replace them.

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How do I order a blind with a 2 on 1 headrail?

Q:
How do I order a blind with a 2 on 1 headrail?

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Do you have any shallow mount options?

Q:
Do you have any shallow mount options?

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Cordless top down bottom up

Q:
Why can't I select top down bottom up with cordless option?

Read Answer »
Pleated Shades for Windows | Narrow Window Treatments

Q:
I need a pleated shade for a 9.50 x 58.25 opening next to a interior door. Can't find anything narrower than 12 on your site. Any suggestions?

Read Answer »
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.