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Top Down Bottom Up Shades

Q:
Want top down shade that is NOT honeycombed - want single piece of material as seen in restaurants/stores.

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Day & Night Shades - Privacy Shades

Q:
What is a Day and Night Shade and how does it work?

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How to Remove Existing Roman Shades from your Windows

Q:
How do I remove the existing roman shades that are mounted in my windows?

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Cordless Blackout Shades - Roman Shades - Fire Retardants

Q:
I was wondering what material your Asante Blackout Roman Shades are made out of? Also, are they available in a cordless option? I am looking for cordless blackout shades for my daughter's room and trying to avoid vinyl, PVC, and fire retardants.

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White Shades - Vanilla - Ice Colors

Q:
I am looking for a color closest to white for the Valencia CORDLESS Light Filtering Roman Shades. Is the ice or the vanilla closest to white shades?

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Cordless Blinds - Cordless Shades - Blackout Shades

Q:
I am needing to order some cordless blinds. I would like cordless double cellular possibly blackout. I will need three 46.5 by 48 (I think) And another smaller one and one for a patio door. Just wondering if you could send me some prices? I clicked on cordless but then it added another $50 to have them be cordless....I'm confused. Also, how long does it take to get custom made blinds?

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Two Tone Roman Shades - Multi Color Roman Shades

Q:
Do you offer any two color roman shades or two tone roman shades?

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Privacy Liner for Roman Shades

Q:
On the textured roman shades is there a privacy liner on them because I am interested in them for a bedroom. Thanks I would also be ordering them top down bottom up.

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Arch Top Roman Shades - Specialty Shape Roman Blinds

Q:
Regarding roman shades, we ordered yours and like the product. We want to order more but have 3 windows with small arches. Could you do something custom with the roman shades or sell us extra fabric?

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Lined Roman Shades - Room Darkening Roman Shades

Q:
I would like to order 3 roman shades and I needed a few information before completing the order:
1. Do you ship to Canada?
2. Is the textured linen roman shade could be lined to cut the light?


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Non-Battery Motorized Window Coverings - Hard Wired Window Shades

Q:
I have NO idea if motorized sheer/fabric window coverings exist but, we are located in Raleigh, NC and are rebuilding our home due to a fire. We are going for ultra-modern and contemporary as our kitchen is as well.

We have an opportunity to do all of our window coverings with motors/remotes prior to drywall going up in our home if such a thing exists?

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Roman Shades Stack Height

Q:
Hi, I'm interested in either your Valencia or Asante light filtering Roman shades. They will be about 56 inches high, I was curious on the stack height of both of those for an inside mount. Your picture on the Valencia on the outside mount seems to have an extra panel showing, seems like the shades stack under the valence. And also the video of the cordless Valencia seems to be the same. Is the Asante the same way? Do you have a picture of a floor model that you can send me fully open.

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Day Night Shades - Flat vs Hobbled Roman Shades

Q:
I received color samples from a day and night roman shade but want to order in a tear drop/ hobbled style. Do they have that option and if not, can I get the color sample made into a different roman shade that does offer it in a tear drop / hobbled style? I don't need the day night roman shade but prefer the color options.

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Cordless TDBU Roman Shades - Top Down Bottom Up

Q:
Can I get flat roman shades in valencia light filtering cordless TDBU in mineral blue?

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TDBU Roman Shades - Top Down Bottom Up

Q:
I want to order flat panel roman shades with the ability to use them top down/bottom up.

On your online ordering system, I can't figure out how to let you know I want the top down/bottom up configuration. please let me know.

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Day and Night Shades - Cell Shades - Atrium Door Shades

Q:
Can the Day and Night Shades be used on an Atrium door (one door opens and the other is stationary)?

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Top Down Bottom Up Day & Night Shades - Roman Shades

Q:
Do the Valencia Day & Night Shades have the capability of being able to have the top down and/or the bottom up?

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Flat Panel Roman Shades - Flat Style Roman Shades

Q:
How can I select flat style roman shades when checking out? I cannot find where to upgrade the roman shades and make sure flat style design is selected.

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Hobbled Fold Roman Shades - Classic Flat Fold Roman Shades

Q:
I have a question on Asante Light Filtering Roman Shades. It states that I can get a free hobbled fold. What if I don't want that fold? What will it look like? I am interested in having the more classic flat fold.

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Blackout Roman Shades Drop Size

Q:
On the blackout Roman Shades what is the drop when pulled up for a shade at 84 long?

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Light Filtering Roman Shades

Q:
Please advise me if the Lumina Suede Roman Shades are room darkening or light filtering.

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Looking For Roman Shades?

Q:
Looking For Roman Shades?

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Is there an option to ask for a longer length lift cord?

Q:
Is there an option to ask for a longer length lift cord?

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Do you sell room darkening shades that really block out light?

Q:
Do you sell room darkening shades that really block out light?

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How much is it to restring my special order blind? Or do I have to buy a new one?

Q:
While installing the pleated skylight blind, the string broke. How much is it to restring my special order blind? Or do I have to buy a new one?

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How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Q:
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

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Do you have any shallow mount options?

Q:
Do you have any shallow mount options?

Read Answer »
Cordless top down bottom up

Q:
Why can't I select top down bottom up with cordless option?

Read Answer »
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.