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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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GreenGuard Certified Window Blinds & Shades

Q:
Are any of you window blinds or shades greenguard certified?

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3/8 Inch Translucent Double Cell Shade R Value

Q:
Please let me know the R rating for the Deluxe 3/8 Translucent Double Cell cellular blinds.

Read Answer »
Window Blinds Tax Credit

Q:
Can I get tax credit for installing window blinds in my home?

Read Answer »
Window Blinds vs Window Film

Q:
Window blinds vs. window films. Which is better?

Read Answer »
Blackout ComforTrack Honeycomb Cell Shades

Q:
What is the difference between ComforTrack 3/8" Blackout Double Cell Shades and EnergyTrack 3/8" Blackout Double Cell Shades? Do you have a comparison chart of all you blackout shades? Our size requirements are approx 70 w x 40 h and 46 w x 58 h.

Read Answer »
ComforTrack Honeycomb Cell Shades - Side Track Shades

Q:
Please tell me the difference between EnergyTrack and ComforTrack 3/8" blackout double cell shades. ComforTrack is more expensive is it because its fabric is thicker and better materials? Is the EnergyTrack blackout double cell shades the same materials as the translucent which has a lot of pin holes?

Read Answer »
Shallow Mount ComforTrack Cell Shades

Q:
My window frame wall depth is only 1 inch. Is that enough room to install the ComforTrack or EnergyTrack blackout curtains side tracks?

Read Answer »
Eco Green Roller Shades - Solar Screen Shades - EcoShades

Q:
I am interested in your EcoShades. I like the fact that there are no VOCs, but what flame retardant is the material treated with? PBDEs have been banned in Washington State and in Europe so I'm trying to avoid that flame retardant. Is your material made in the United States, shipped to you in a raw format, or made in another location then shipped to you?

Read Answer »
Energy Efficiency Blinds and Shades

Q:
What are the best energy efficiency blinds to cover windows on the south side of the house....white metal miniblinds? Wood blinds white or natural wood color?

Read Answer »
Do you have a sheer pleated shade which has a pattern?

Q:
Do you have a sheer pleated shade which has a pattern?

Read Answer »
Is there an option to ask for a longer length lift cord?

Q:
Is there an option to ask for a longer length lift cord?

Read Answer »
Do you sell room darkening shades that really block out light?

Q:
Do you sell room darkening shades that really block out light?

Read Answer »
How much is it to restring my special order blind? Or do I have to buy a new one?

Q:
While installing the pleated skylight blind, the string broke. How much is it to restring my special order blind? Or do I have to buy a new one?

Read Answer »
What product should I consider if I want to filter the sun rays but still allow me to keep my view outside?

Q:
What product should I consider if I want to filter the sun rays but still allow me to keep my view outside?

Read Answer »
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Q:
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Read Answer »
Do you manufacturer blinds for skylight windows?

Q:
Do you manufacturer blinds for skylight windows?

Read Answer »
Noise Reducing Shades | Cellular Honeycomb Shades | Blinds Chalet

Q:
What is the best shade to order for noise or sound reduction?

Read Answer »
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.