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Satisfaction Guarantee Blinds and Shades

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Samples

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Measure

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Top Window Blinds & Shades

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Why Shop At BlindsChalet.com

High Quality Window Covering Products

We offer the highest quality custom window treatments available on the market today. Each product is rigorously tested and held to the highest standards. All of our head rails are reinforced with aluminum for durability and will last for a very long time. To top it all off, all of our products are backed by a limited lifetime warranty.

Free Upgrades

Free upgrades come standard on many of our most popular products. Whether you are looking for top down bottom up, energy effieciency, or cordless for extra child protection, many of these upgrades for free. Receiving these upgrades for free increases the value you receive from shopping with us.

Custom Made Blinds and Shades

All of our products are cut when the order is placed and made to fit your window. No need to remove slats and restring your blinds. Choose from a variety of styles, colors, or finishes. There are several additional options available on most of our products to help it stand out and make your house look that much better. All of our products are incredibly easy to install and we offer detailed installation guides for all of them.

Free Samples

When choosing the right blind or shade for your home, you want to make sure you get the right color. Here at Blind Chalet, we understand that samples are very important and that is why we offer them for free. Order as many as you’d like and feel confident in your buying decision. We also have the option for expedited shipping if needs be.

Top Notch Customer Service

Customer service is our top priority. Our Design Consultants are highly trained and experienced with window treatments. They are available to assist you via phone or live chat. Feel free to contact them with any questions and they will be glad to help.

Free Shipping

All of our products come with free shipping. No need to worry about calculating shipping charges or breaking up orders to save money on shipping.

Shop with us today and see why we are America’s foremost window covering experts!

Designers & Contractors

Designed for large bulk orders and commercial quotes. Get exclusive pricing on large orders as well as additional window coverings and options to choose from.

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Designers and Contractors sales of window blinds

Window Blinds Retailers

Designed for repeat customers who resell window coverings. Receive special dealer only coupons and discounts.

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Details	Good	Better	Best
Pricing	FREE	$	$$
Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
5 year unlimited			✓
Warranty
Defects	✓	✓	✓
Parts	✓	✓	✓
Restrings	✓	✓	✓
Normal wear & tear			✓
Anything			✓
30 Day Measure		✓	✓
30 Day Returns			✓

Details

Good

Better

Best

Pricing

FREE

Duration

3 year limited warranty

✓

5 year limited warranty

✓

5 year unlimited

✓

Warranty

Defects

✓

Parts

✓

Restrings

✓

Normal wear & tear

✓

Anything

✓

30 Day Measure

✓

30 Day Returns

✓

3 Year Standard Guarantee
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit. 30 Day Returns This plan does not cover returns.

3 Year Standard Guarantee

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Fit
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed. Shutters,custom graphic shades, commercial/dealer orders are not covered. Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount. 30 Day Returns This plan does not cover returns.

5 Year Guaranteed to Fit

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Love
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed. Shutters,custom graphic shades, commercial/dealer orders are not covered. Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer. Refunds will be processed 2-3 business days after receiving the items (Guaranteed to Love fee is not refundable). Shutters,custom graphic shades, commercial/dealer orders are not covered.

5 Year Guaranteed to Love

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords
Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer. Refunds will be processed 2-3 business days after receiving the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.