We offer a wide selection of window blinds and shades in either Grey or shades of Grey. Some of the color may be Grey while others may just have Grey in the color name. Colors in each window treatment may vary slightly and monitors may vary so we HIGHLY recommend ordering samples of each of our Grey window blinds so you can see the color. Each color may also be a different shade of Grey.
Warranties cover the original purchaser of the window blinds and shades.
What is covered:
Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords
What is not covered:
Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage
Resolution:
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
30 Day Measuring Insurance
This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.
30 Day Returns
This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
Warranties cover the original purchaser of the window blinds and shades.
What is covered:
Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords
What is not covered:
Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage
Resolution:
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
30 Day Measuring Insurance
Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.
Shutters,custom graphic shades, commercial/dealer orders are not covered.
Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.
30 Day Returns
This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
Warranties cover the original purchaser of the window blinds and shades.
What is covered:
Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords
Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage
Resolution:
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
30 Day Measuring Insurance
Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.
Shutters,custom graphic shades, commercial/dealer orders are not covered.
Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer. Refunds will be processed 2-3 business days after receiving the items (Guaranteed to Love fee is not refundable).
Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.
Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.
Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.
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