Blinds & Shades FAQs
What are the most energy efficient blinds?While all blinds and window coverings provide some insulation when closed, by for the best insulation value is from our cellular honeycomb shades.
Honeycomb shades increase the R-value of your windows by “trapping” air in the individual cells. This trapped air helps keeps the heat or cold out depending on the time of year.
If you would like to find out more about energy efficient window coverings and how much you can save, visit our energy saving blinds page.
What blind/shade provides the best view?When you have a view that you don't want blocked by a window shades, there a couple of good options for your privacy needs without limiting your view. Cellular shades are an excellent choice for this reason. Honeycomb cellular shades close very tight to the top of your windows. Add in a looping control cord option on your window and you have the best option available for privacy and unimpeded views. Our soft sheer horizontals are another shade that is excellent for the same reasons as the cellular shades. While wood and faux wood blinds don't offer the same stacking tightness of the above mentioned shades, they can still offer a great view through the tilted open slats. Although your view will be somewhat blocked by the individual slats the view is still available to you.
How do I clean my blinds?Depending on the product you have chosen cleaning you blinds is simple and easy. A feather duster or a soft cloth will work well for dust and light dirt. It is okay to use a lightly moistened cloth to clean your blinds also. For deep cleaning Blinds Chalet recommends contacting a SONIC CLEANING company in your area. Usually located in your locale yellow pages under Blind Cleaning or Window Covering cleaning. Visit here for more about cleaning blinds.
How soon can I expect my order?Each of our blinds and shades are custom made. You can expect to receive them about 2 to 2 1/2 weeks after ordering. Each order is shipped ground.
I have a warranty issue what do I do?Your warranty cover any defects in material and workmanship for the life of the blind. This warranty does not cover any alteration misuse or abuse of the blind. After contacting us we will determine what action if any needs to be taken. Slight bending or warpage of the slats on all 2 inch products is normal and not considered a defect. However extreme warpage is. Some fading can and will occur on real wood products, this is normal and not considered a defect. We are always here to help and answer any questions you might have on warranty issues.
If you feel you have a warranty issue please contact us via our toll free phone number and we will be happy to help! 1-(888)-633-7840
What brand our our blinds?Our blinds are manufactured by companies we have built relationships with by installing locally for the last 10+ years. They are a private label made just for us and have the same or better quality of the brand names. In fact most of our blinds and shades are made by a division of Hunter Douglas.
Does Hardware & Screws Come With My Order?Everything you need comes with the shipment of your window coverings, with one exception: The right screws could differ depending upon the application of the job! However, in most cases a quarter inch hex head screw, which may be included with your order, will do the job for most applications. Although, there can be other applications ( drywall, concrete, or metal ) that would require the use of other types of screws that you will need to purchase. When you receive your order and there are no screws then you will need to purchase some at your local home improvement store. Keep in mind when installing your window coverings, that in most cases, you can use two screws per bracket and two to three brackets per window covering.
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