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A Better Way to Buy Custom Window Treatments

Free Shipping on Custom Blinds & Shades

Get qualifying custom window treatments delivered to your door with free ground shipping throughout the contiguous United States.

  • Free Ground Shipping
  • No Shipping Code Needed
  • Delivered to Your Door

Oversize shipping surcharges may apply to very large window treatments.

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Custom Made. Shipped to Your Door.

Buying custom window treatments online should be easy from measuring through delivery.

  • Free Ground Shipping

    Qualifying blinds and shades ship free via standard ground delivery within the contiguous United States.

  • Delivered to Your Door

    Your custom window treatments are shipped directly to you once they are completed and ready for delivery.

  • No Shipping Code Needed

    There is no special free-shipping coupon to remember. Qualifying ground shipping is automatically free.

Simple From Start to Finish

How Free Shipping Works

  1. Customize Your Window Treatments

    Choose your style, measurements, color and options to create window treatments made for your home.

  2. We Make Them for You

    Your blinds or shades are custom made according to the measurements and options you selected.

  3. We Ship Them to You

    Once completed, qualifying orders are shipped via free standard ground delivery within the contiguous U.S.

Straightforward Shipping

When Might Shipping Charges Apply?

Most qualifying window treatments ship free within the contiguous United States. There are a few exceptions.

  • Alaska & Hawaii

    Shipping charges apply to orders delivered to Alaska and Hawaii.

  • Oversized Products

    Very large blinds, shades or shutters that exceed standard carrier size limits may require an oversize shipping surcharge.

  • Upgraded Shipping

    Free shipping applies to standard ground delivery. Additional charges apply when upgraded shipping options are available and selected.

Extra-Large Window Treatments

Why Do Some Large Blinds Have an Oversize Fee?

Some extra-wide or extra-long custom window treatments exceed the size limits for standard parcel delivery. These products may require special handling or freight shipping to help them arrive safely.


An oversize fee only applies when a product exceeds the applicable shipping size limits.

Your Order May Arrive in More Than One Shipment

Custom window treatments may be made at different production facilities. Because of this, items from the same order may ship separately. This allows completed products to begin making their way to you without waiting for every item in your order to be finished.

Shop With Confidence

We've Been Delivering Custom Window Treatments Since 2006

  • 20 YearsServing Homeowners
  • 352,000+ Customers Served
  • 1.4 Million+Windows Covered
  • 4.8 / 5Google Rating

Ready to Find the Right Window Treatments?

Shop custom blinds and shades made to fit your windows and delivered directly to your home.

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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
Contact us
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue

To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue.



Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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