Blinds Chalet Rating, Company & Reviews

Family-Owned & Operated Since 2006

Trusted by homeowners for 20 years

Since 2006, Blinds Chalet has helped more than 351,000 customers cover over 1.3 Million+ windows. From free samples and measuring help to custom-made window treatments and customer support, we're here to make ordering blinds and shades online easier.

A Company You Can Shop With Confidence

20 YearsFamily-Owned Since 2006
351,000+ Customers Served
1,369,000+Windows Covered
4.8 / 5Google Rating

4.8out of 5

Customer Reviews

Rated 4.8 out of 5 on Google

See what customers have to say about their experience shopping for custom blinds, shades and shutters with Blinds Chalet.

Based on 286 Google reviews

Read Our Google Reviews

Why Blinds Chalet?

More Than Ratings. A Better Way to Buy Custom Window Treatments.

Ordering custom window treatments online is a big decision. We want to give you the tools, information and support to feel confident before you order.

20 Years of Experience
We've been helping homeowners shop for custom window treatments online since 2006.
Free Samples
See colors, materials and textures in your own home before deciding which window treatment is right for you.
Order Free Samples
Guaranteed to Fit
Our measuring resources and Guaranteed to Fit option help take the uncertainty out of ordering custom sizes.
Learn How to Measure
Real Window Covering Help
Need help choosing a product, measuring or ordering? Our team is here to help you get it right.
Contact Blinds Chalet

Customer Experiences

What Our Customers Are Saying

Feedback from customers who have trusted Blinds Chalet with their windows.

5 out of 5 stars
Perfect match after searching 100+ sites — Tavarua Woven Wood Shades are superior: This was our first time ordering from Blinds Chalet, and both the experience and the blind itself were superb. We had just finished remodeling our bathroom and spent time searching at least 100 websites trying to find a shade that closely matched our Porcelanosa linen-effect tiled walls and nothing came close until we found the Tavarua Woven Wood Shades here....
Jen Kennedy
Google Review
(Aug 31 2026)
5 out of 5 stars
I ordered a double blackout roller shade for my 2004 Monaco RV. The order arrived in two weeks well packed, no problems. A bit tricky on the install but nothing to do with the shade but more how the valance was made. The blind head is 2" wide so had to squeak it in but works perfectly. A quality product!!!
Glen Elory
Google Review
(Sep 2 2026)
5 out of 5 stars
Good quality blinds at a fair price, delivered in a reasonable time, which fit your windows given you follow Blind Chalet's measurement instructions. I recommend that you use your own screws for mouting versus the screws supplied which I find to be of poor quality.
John K
Google Review
(Sep 4 2026)

Real Ratings on the Products You're Shopping

Choosing a window treatment involves more than finding the right color. You also want to know how it looks, operates and performs in a real home.

Customer ratings and reviews on our products can help you compare window treatments and make a more informed decision before ordering.

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More Customer Feedback

Blinds Chalet Customer Ratings & Reviews

Browse additional feedback from customers who have purchased window treatments from Blinds Chalet.

great product and easy to install

Product Quality
Ease of Installation
Product Appearance

Kathleen

Monticello , MN

Review Date: Sep 14 2026

We are so happy with our woven blinds. They are a great quality and we are so happy with how they look in our cabin. More than anything, we were thrilled to work with the team at Chalet. They were patient and so kind. Thank u.

Product Quality
Ease of Installation
Product Appearance

Linda

Anaconda, MT

Review Date: Sep 3 2026

The blinds were delivered on time and they all fit the windows perfectly. I think the blinds are of good quality at a fair price. My only recommendation for improvement is that I would like better screws to be shipped for mounting the blinds. The screws supplied are of poor quality. I replace the screws supplied with the blinds with higher quality screws made of stronger steel and with good philips heads which don't strip out.

Product Quality
Ease of Installation
Product Appearance

John

Jamison, PA

Review Date: Sep 2 2026

We were very pleased with our purchase. The shades fit perfect and we were even able to use the existing hardware. Our old ones were corded and had broken, but they had lasted 30 years! We believe these new ones will do the same. Great quality, workmanship, and price. Thank you Blinds Chalet. We'll be back as the other old ones need replacing.

Product Quality
Ease of Installation
Product Appearance

Tierza

Los Lunas, NM

Review Date: Aug 28 2026

Why Customers Choose Blinds Chalet

Choosing the right company to buy from is crucial. You want to order from an established company offering the best products at competitive prices. You want a highly rated company that offers a free samples, ensuring you pick the perfect color or look for your home. You want free shipping and products that are made quickly and shipped to your door. You want to be able to call in and get advice or help on what products you should choose. Blinds Chalet is that company!

Product Build Quality Ratings

The product build quality is incredibly important when it comes to window treatments. You want a product that will stand up to extreme temperatures and the constant barrage of sunlight. You also want a product in your bathroom or kitchen that will hold up to moisture.

The material used in the head rail is also incredibly important. Cheaper window treatments that you find at big box stores don't come with metal in the head rail. This leads to sagging over time causing you to have to replace blinds more frequently.

You want slats and hardware that are durable and will work for you for many years to come. Blinds and shades can be a significant investment and you want that investment to work properly for a long time and look great.

Real estate investors and contractors want something that holds up to multiple tenants. There is nothing worse than purchasing blinds every time a lease is up.

Real Customer Ratings

Most of the blinds and shades that we sell are very easy to install. We send out detailed installation instructions with all of our products. We also offer access to an installation network to help those who wish to have someone else install new window treatments. We want our future customers to know how easy these blinds and shades are to install. This is why we have our customers rate the installation experience of the window covering they ordered. So when you are shopping on our site, you can see how easy it was for customers to install the blind you are interested in. This can really help you in making a buying decision.

We hope you find value in the Blinds Chalet Ratings found on this page. If you have any questions at all, please don't hesitate to chat with us online or call us at (480) 470-1127. Our highly trained interior design consultants are standing by to assist you with anything you need.

For a complete list of customer ratings see the "Review" tab on each of the product or visit Blinds Chalet's customer reviews.

Family-Owned Since 2006

Ready to Get Started?

Find custom blinds and shades for your home, order free samples and get help from our window covering experts whenever you need it.

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Blinds Chalet Complaints

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care Contact us (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue. Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
Contact us
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue.

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Blinds Chalet Rating