Customer Reviews by Location - Ratings of Blinds Chalet

Details	Good	Better	Best
Pricing	FREE	$	$$
Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
5 year unlimited			✓
Warranty
Defects	✓	✓	✓
Parts	✓	✓	✓
Restrings	✓	✓	✓
Normal wear & tear			✓
Anything			✓
30 Day Returns			✓

Details

Good

Better

Best

Pricing

FREE

Duration

3 year limited warranty

✓

5 year limited warranty

✓

5 year unlimited

✓

Warranty

Defects

✓

Parts

✓

Restrings

✓

Normal wear & tear

✓

Anything

✓

30 Day Returns

✓

3 Year Standard Guarantee
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Returns This plan does not cover returns.

3 Year Standard Guarantee

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Last
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Returns This plan does not cover returns.

5 Year Guaranteed to Last

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Love
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited). Shutters,custom graphic shades, commercial/dealer orders are not covered.

5 Year Guaranteed to Love

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords
Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Shutters,custom graphic shades, commercial/dealer orders are not covered.