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Blinds Chalet has been offering its customers high quality window treatments for over ten years now! We are thrilled to have grown over the years and helped hundreds of thousands of customers.

At Blinds Chalet, we ask every customer to rate their experience for us to continually improve the quality of our customer service and products. Blinds Chalet's window blinds reviews are received every day and posted on this page for potential customers to see the experience previous people have had with Blinds Chalet.

Blinds Chalet reviews and blinds ratings focus on the shopping experience, product quality, and the assistance provided by our highly trained design consultants. Based on the feedback we receive, we will add additional resources to our website in order to help customers. This feedback can be found in the Q&A section located on each product page. The individual product reviews are also posted to the product page under the reviews tab.

We believe that this feedback is incredibly valuable and we cannot thank you enough for your support and helpful feedback. The more detailed the review, the better. They tend to be more helpful for future customers who are trying to make a buying decision.

The reviews you will find below are actual reviews and ratings from real blinds Chalet customers. Order window blinds online from Blinds Chalet today!

 Customer Reviews of Blinds Chalet


Just want to let you know that all the blinds arrived safely and well packaged.
Jul 8 2011
Just want to let you know that all the blinds arrived safely and well packaged. They have all been installed and I am very pleased with the quality. They are an attractive window dressing. There are no issues and I would not hesitate to purchase again from Blinds Chalet. Thanks kindly for your help in processing this transaction.
Patricia
Thunder Bay/Ontario, CA
I just installed my new blinds from Blinds Chalet and I am very satisfied with them.
Jun 22 2011
I just installed my new blinds from Blinds Chalet and I am very satisfied with them. They look wonderful Thank You very much. I recommended you people to everyone I know.
Robert
Grand Rapids, MI
Thank you so much for all of your assistance with our damaged blind and valance.
Jun 10 2011
Thank you so much for all of your assistance with our damaged blind and valance. Everything has arrived and all is now perfect with our order. We are so very thrilled with the blinds and are very pleased to recommend the Blinds Chalet website to everyone. Ordering was so easy...I had a few questions and when I called in the person answering the phone was most helpful. Every window in our home now has a blind. If the need should arise for any other blind usage we DEFINITELY will order through Blinds Chalet!
Thank you again for all of your assistance.
M
Grasonville, MD
It is nice to do business with a company in which people actually talk to each other.
Jun 9 2011
It is nice to do business with a company in which people actually talk to each other.

These blinds are AWESOME and I am excited to see them up and in use. I will be ordering more as funds become available.

If there ever was a person who needed a Design Consultant, it was/is me!! The plain truth is I didn't even know of such a resource until I saw it in your email signature...what a deal! For me, it was like mental anguish trying to decide all that inside mount/outside; left/right; rod/pull;wood/white and this, that and the other thing....apparently not my area of strength!!

Anyway, may I again thank you again for showing me what customer service should look like :)
David
Highland Village, TX
I just wanted to thank you for your excellent customer service and for producing such an excellent product at a phenomenal price!
Jun 4 2011
I just wanted to thank you for your excellent customer service and for producing such an excellent product at a phenomenal price! We took a chance and placed an on-line order of shades for our entire house... we could not be more pleased and impressed!! Thank you, we love them!
Andrea
Spencer`, IA
The blinds arrived today.
Jun 1 2011
The blinds arrived today. I would like to thank you and your company for first class customer service. I would be more than happy to recommend your company to anyone.
Cinderella
C.C.H., IL
We have received and installed our 29 blind order when they arrived, and everything went very well.
May 31 2011
We have received and installed our 29 blind order when they arrived, and everything went very well. We are very pleased with the quality, and the shipping and packaging was top notch. So much so, that we need to order a few more.
William
Cary, NC
I really appreciate the outstanding customer service.
May 26 2011
I really appreciate the outstanding customer service. (as well as the quality products and the good advice on your Web site, even if I didn't initially notice and follow the three-spot measuring guidelines). I look forward to many more Blinds Chalet purchases.
Patrick
Austin, TX
We are very pleased with the blinds that he ordered.
May 20 2011
We are very pleased with the blinds that he ordered. The quick responses with the sample orders, and the very good experience/information from customer support when he placed the order for the first set of blinds. We are looking forward to receiving the second set of blinds. It has been a good experience working with this company, and we are both happy with the quality of the blinds--they fit the windows beautifully. Thanks for your concern about my order.
Robert
Naperville, IL
I'm a customer and have ordered from Blinds Chalet multiple times.
May 13 2011
I'm a customer and have ordered from Blinds Chalet multiple times. I love Blinds Chalet! I'm a Dir of Marketing and am impressed with your referral and affiliate program.
lisa
charlotte, NC
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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Last
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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