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Blinds Chalet has been offering its customers high quality window treatments for over ten years now! We are thrilled to have grown over the years and helped hundreds of thousands of customers.

At Blinds Chalet, we ask every customer to rate their experience for us to continually improve the quality of our customer service and products. Blinds Chalet's window blinds reviews are received every day and posted on this page for potential customers to see the experience previous people have had with Blinds Chalet.

Blinds Chalet reviews and blinds ratings focus on the shopping experience, product quality, and the assistance provided by our highly trained design consultants. Based on the feedback we receive, we will add additional resources to our website in order to help customers. This feedback can be found in the Q&A section located on each product page. The individual product reviews are also posted to the product page under the reviews tab.

We believe that this feedback is incredibly valuable and we cannot thank you enough for your support and helpful feedback. The more detailed the review, the better. They tend to be more helpful for future customers who are trying to make a buying decision.

The reviews you will find below are actual reviews and ratings from real blinds Chalet customers. Order window blinds online from Blinds Chalet today!

 Customer Reviews of Blinds Chalet


My husband and I own a houseboat.
Jul 15 2013
My husband and I own a houseboat. We were wanting to remove the drapes and put up some type of window treatment. We looked at roman shades, roller shades, wood, faux wood, etc. After researching, we decided on faux wood blinds. For a year and half we have paid three different companies to come look, measure, show samples, and share their advice and expertise. The costs ranged a third higher to more than double the cost of Blinds Chalet and we would have to go with a 2” blind. The depth of the window is approximately 1” and we needed 1” faux wood blinds. I searched online and I found Blinds Chalet. I ordered samples of the faux wood colors and also, metal and vinyl blinds. I loved the Oak color in the faux wood and ordered one blind based on our measurements. When we received, opened and hung the blind, we could not get the remaining windows measured and the blinds ordered fast enough. It was prefect in every way. The color of the faux wood with a real grain look beat its competitors (Levelor, Bali, allen & Roth) hands down. I dealt with customer service (phone & chat) several times asking questions. All were extremely helpful, friendly, knowledgeable. Your website is easy to navigate. We received the blinds in less than two weeks! I could go on and on about our happiness. You an amazing company and that it is hard to find these days. I would suggest that you market your blinds to house boater magazines. Believe me there isn’t much out there for house boaters. One tiny suggestion - automatically include the hold brackets. I forgot to ask for them on my first one till the boat rocked.
Suzanne
Hermitage, TN
A great experience with your company.
Jun 5 2013
A great experience with your company. I will use you again for future purchases. Thank you.
Tony
Glendale, CA
Thank you so much for going the extra mile and making it happen with our blinds!
Jun 3 2013
Thank you so much for going the extra mile and making it happen with our blinds! We are at the very end of a grueling 6 month remodel and can't tell you how happy we are that the blinds are coming!!!
Peace and Love.
John
Mt pleasant, SC
I love the blinds & your company is great.
Jun 1 2013
I love the blinds & your company is great. Thanks
Gwen
Blairsville, GA
I am extremely pleased with the blinds that you custom built for me.
May 21 2013
I am extremely pleased with the blinds that you custom built for me. They
came exactly as described and in a timely manner. The measurements I
provided your craftsmen were followed precisely and when my husband and I
mounted them following your simple instructions we were amazed at how
perfectly the blinds fit the windows!! The color was exactly what we had
hoped for, and frankly, we thought your prices were quite reasonable.

If we find a need to custom fit blinds to a window again, we will not
hesitate to order from Blinds Chalet, and we will certainly tell our
friends about your fine business!

Thank You! Most Sincerely
Christine
Akron, OH
Just wanted to say thank you for the great blinds!
May 10 2013
Just wanted to say thank you for the great blinds! They transformed our place into something new looking. Will look forward to ordering more in the future.
Peter
Atkinson, NH
A really big “THANK YOU” to you and Blinds Chalet for the replacement blinds.
Feb 1 2013
A really big “THANK YOU” to you and Blinds Chalet for the replacement blinds. They are up and are perfect! Please forward my thanks to whom it applies. Thanks again.
Sandra
Locust Grove, OK
Just got my blinds and OMG they are beautiful!
Jan 31 2013
Just got my blinds and OMG they are beautiful!! Thank you, thank you.
Susie
Indianapolis, IN
The customer service at Blinds Chalet is awesome!
Jan 24 2013
The customer service at Blinds Chalet is awesome! I'm very pleased, and it's very refreshing to work with a company that values its customers. Thank you very much for the excellent service. I REALLY appreciate it!
Julie
La Vernia, TX
SO pleased with the cellular shades you made for us.
Dec 26 2012
SO pleased with the cellular shades you made for us. Fast, wonderful quality. Couldn't be more pleased.
Carla
Auburn, WA
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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Last
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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