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Blinds Chalet has been offering its customers high quality window treatments for over ten years now! We are thrilled to have grown over the years and helped hundreds of thousands of customers.

At Blinds Chalet, we ask every customer to rate their experience for us to continually improve the quality of our customer service and products. Blinds Chalet's window blinds reviews are received every day and posted on this page for potential customers to see the experience previous people have had with Blinds Chalet.

Blinds Chalet reviews and blinds ratings focus on the shopping experience, product quality, and the assistance provided by our highly trained design consultants. Based on the feedback we receive, we will add additional resources to our website in order to help customers. This feedback can be found in the Q&A section located on each product page. The individual product reviews are also posted to the product page under the reviews tab.

We believe that this feedback is incredibly valuable and we cannot thank you enough for your support and helpful feedback. The more detailed the review, the better. They tend to be more helpful for future customers who are trying to make a buying decision.

The reviews you will find below are actual reviews and ratings from real blinds Chalet customers. Order window blinds online from Blinds Chalet today!

 Customer Reviews of Blinds Chalet


I just wanted to say thank you for the blinds.
May 29 2009
I just wanted to say thank you for the blinds. They are perfect and the molding that you guys use us just beautiful! They were a great addition to our living room! Thank you! We will relay any business to you and will purchase from you again with our next home!
Sarah
Mountain Home, ID
I ordered blinds for 3 rooms in my home from blind chalet, was pleased with each order with the quality and workmanship of all the blinds.....
May 27 2009
I ordered blinds for 3 rooms in my home from blind chalet, was pleased with each order with the quality and workmanship of all the blinds..... I ordered one room of blinds from blinds.com and i must say what a huge difference in quality and workmanship... with the order from blinds.com .. pieces were missing such as one of the valance, and one stick broke off immediately when removed from the packaging...then after only one month of use one of the pull cords unraveled and broke..... would never recommend ordering anything from blinds.com..... best pic is blind chalet
Melanie
Baltimore, MD
My Husband and I moved in to our 2002 home in September of '08 were missing blinds in the guest room.
May 21 2009
My Husband and I moved in to our 2002 home in September of '08 were missing blinds in the guest room. I looked on several websites and found Blinds Chalet had the best prices. Shipping was fast and after installation we think the blinds we purchased look way better than the originals in the house. we will eventually be replacing the old ones room by room.
Jen
las vegas, NV
I am extremely satisfied with the order that I have placed with you.
May 17 2009
I am extremely satisfied with the order that I have placed with you. Your customer service representative, Jayson is the absolute tops and I give him much credit for this order being processed so smoothly. He is a very concerned person in helping to make the results the best that they can be. He deserves much credit!!! I will certainly look forward to doing business with your company and him in the future.
Marlene
Salisbury, NC
Service is truly the best "customer service" ever experienced.
May 17 2009
Service is truly the best "customer service" ever experienced. Help with ordering was the most courteous and immediately knowledgeable of any on-line or telephone ordering I have done. Special thanks to "Kiea."
Gordon
Bixby, OK
Your company was a very nice company to do business with.
May 6 2009
Your company was a very nice company to do business with. Everything was handled so nicely and with a lot of communications. Thanks ever so much for this courtesy.
Ruth
Lockhart, TX
I just wanted to say I looked at several blind companies on-line before I chose Blinds Chalet.
Apr 25 2009
I just wanted to say I looked at several blind companies on-line before I chose Blinds Chalet. The low price was the primary reason for choosing your company. However, I just wanted to comment on my salesperson - Stacy. She was very polite, very knowledgeable, and made my experience with Blinds Chalet- pleasant. She not only followed up on my order, but helped correct a mistake during the process. Unlike other companies, I didn't mind calling with a question or problem because Stacy made it a pleasant experience. Because of her kindness, I would definitely recommend y'all to anyone. Thanks for the smooth transaction.
Mike
Kemah, TX
I had a fantastic experience using your company!
Apr 8 2009
I had a fantastic experience using your company! I will definitely recommend you to anyone I know. Thank you so much! It is great to deal with a company who cares!
Jennifer
San Antonio, TX
This company truly cares about their customers.<br>I can't tell you how much I appreciate their integrity and customer satisfaction.
Mar 26 2009
This company truly cares about their customers.
I can't tell you how much I appreciate their integrity and customer satisfaction.
Gordon R.
Perris, CA
I purchased 5 sets of suede roller blinds.
Mar 24 2009
I purchased 5 sets of suede roller blinds. Super service, great product for a fraction of the competitor's cost, speedy delivery. Extremely satisfied.
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
Ease Of Site UseEase Of website use Rating of Blinds ChaletOn-time DeliveryOn-time delivery Rating of Blinds Chalet
Product SelectionProduct Selection Rating of Blinds Chalet
Marcia
Woodinville, WA
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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
5 year unlimited✓
Warranty
Defects✓✓✓
Parts✓✓✓
Restrings✓✓✓
Normal wear & tear✓
Anything✓
30 Day Measure✓✓
30 Day Returns✓
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.


30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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