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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

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Platinum 2 1/2” Wood Blinds are now available. These wooden venetian blinds are made of oak wood with hand rubbed oil based stains. They are 40% thicker than traditional blinds and are created with a resistance to warping. The platinum wooden venetian blinds come in fifteen varieties of stains and colors from Mellow Beech to Black Walnut and decorative tapes are available for an added boost of color.

The Platinum wooden venetian blinds include a 5" beautiful upgraded crown valance at no additional charge. Most blinds come with a cornice valance, which is squared at the ends, while the crown valance is rounded at the ends.

The extra half inch gives these wooden window treatments 40% thicker wood slats than conventional slats.

Platinum wood blinds boast lightly textured 2 ½ inch slats in a wide selection of stains and paints. Whether you prefer clean white accents to your windows, more reminiscent of shutters, or if you want to create a den-like effect with darker window treatments, there’s an option for you.

Added stability and warpage reduction means these blinds will last. They are more resistant to moisture than other wood blinds but are best used in rooms that are not exposed to a lot of steam like kitchens and bathrooms.

Steel headrail and upgraded mechanisms make these wooden window blinds sturdier than other brands. The trapezoid bottom rail gives a finished look to every window. It’s an added luxury item that sets these blinds apart from other companies.

Limited Lifetime Warranty protects the buyer against any potential problems. The Platinum Wood Blinds are constructed with quality materials that are made to last. However, if there are any problems, the buyer is covered.

Routless upgrade is available. Routless means there are no holes drilled into the blinds that could allow light to enter. When closed, these window treatments offer blackout conditions. As an added bonus, the consumer gets to specify location of controls. This means you can choose which side you want the lift and tilt cords on. Great for windows that will be up against corners. Hidden valance clips finish the look so there are no hardware distractions.

Conforms to child safety guidelines. However, if your blinds are going to be used on windows that hang low, be sure to look for cordless window treatments. Hanging cords can become entangled around children.

Wooden Venetian blinds are most often found in 2” varieties. The extra half inch adds opulence. For anyone who’s interested in wood blinds, these are the window treatments to own. They bring nature into the home and are designed to blend with current furniture or antiques, or to add a rich warm element to the room.

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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.