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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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Step
1
Assemble the Shutter Frame
The first step to installing the poly shutters is to assemble the frame. Simply slip the leg inside the frame and set the screws inside the pre-drilled holes. Follow this step for all four corners of the shutter frame.


Step
2
Pre-drill the Mounting Holes
Measure down four inches from the corner and drill in from the back by the light stop. Drill a hole straight through the center. Repeat the same thing on the other side as well as at the bottom of the shutter frame. These holes will be used to mount the screws to the window frame. For larger shutters you will also need an additional hole in the center of the frame on each side for added stability.


Outside Mount Shutter
If the shutter is an outside mount shutter the procedure is the same as in inside mount shutter for assembling the frame. Instead of drilling the holes through the side of the light stop when you mount it you will drill through the front towards the wall.


Step
3
Hanging the Shutter Frame
Now that the frame is assembled simply set the shutter frame in the window opening. Set your top screw on either side centering the panel so the gap in the back is even. Repeat this procedure on each of the holes you pre-drilled in step 2.


Step
4
Hang the Panels on the Frame
Hang the shutter panels within the frame by aligning the hinges and dropping in the pins through the hinges.


Step
5
Square the Frame
Once the panel is inside the frame you may need to move the frame to make it square. If you close the panel and there is an inconsistent gap or it won't fit properly. Open the panel and remove the screws on both sides. You then slide the frame in the direction necessary to square up the frame. Once the frame is square, reset the screws.


Step
6
Finishing Touches
No magnets or catches are needed. Each shutter comes with a bullet catch to hold the panels closed. You may want to caulk the sides to cover any gaps between the frame and the wall.

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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.