X

Sign up for special offers:



Months have passed since the recall of more than 50 million Roman Shades and Roll-up blinds. The recall came as the result of the deaths of five infants and many more near strangulations over the past four years. Children have been getting caught in the dangling cords that help raise and lower these blinds.

Now, nearly five months later, parents still have questions and other parents are uninformed as to the dangers of dangling blinds. The following questions and answers are designed to help parents gain information and take safety precautions in their homes. The information listed below is relevant not only to parents but to any home where children visit and play.

  • How can I tell if my blinds could be a danger to my children? Inspect each and every window treatment in your house to see if there are any cords or lines dangling. The cords are usually found hanging to the right or left of the blind and are used to raise and lower the blind. The blinds most commonly found with hanging cords are Roman Shades and Roll-up Shades. Vertical Blinds and mini blinds may also have hanging cords.
  • What types of window treatments are safe to install? Any window treatment can be safe as long as it is cordless. Cordless window blinds and shades eliminate hanging cords. They use the bottom rail of the window treatment for raising and lowering them. These shades are the exact same make and quality as blinds with cords. The inexpensive upgrade is an easy way to ensure children are safe.
  • What if I can’t afford new window treatments? The Window Covering Safety Council offers free retrofit kits for all types of blinds as well as instructions as to how to install them - http://www.windowcoverings.org/. They also link to helpful sites.
  • How can I help spread the word? Talk about window blinds safety with friends and family. Let your daycare know and have them tell parents. Write about it on your blog or Facebook page. The best thing you can do is to make other people aware. Word of mouth is always the most effective means of educating people.

Today’s window blinds and shades are increasingly being manufactured with safety options and upgrades available. Be sure when purchasing new blinds or window shades to look for cordless options. They may appear as an upgrade that you need to check before purchasing your blinds.

Children’s lives are priceless. Be sure you do everything you can to provide a safe home environment for your children, starting with retrofitting or replacing outdated window treatments.

Related Articles


Door Blinds - How to Measure for French Door or Traditional Door Blinds

Measuring for French door blinds and shades is slightly different from measuring a standard window because the treatment is mounted directly to the face of the door. You need enough overlap around the glass for privacy and light control while also making sure the blind or shade does not interfere with the door handle, locks, trim or other hardware.

... more


How to Measure Blinds for Corner Windows

Measuring blinds or shades for two windows that meet in a corner requires a little more planning than measuring a standard window. If both treatments are made to extend all the way into the same corner, the headrails, rollers or shade fabric can interfere with each other.

... more


Measure Window Shades or Blinds for Tile or Molding

Tile, decorative molding or other trim at the bottom of a window can make an inside-mount blind or shade more difficult to measure. The top of the window opening may be wide enough for a normal shade, while the bottom becomes narrower where the tile or molding projects into the opening.

... more


How to Measure Vertical Blinds for Sliding Glass Doors

Measuring vertical blinds for a sliding glass door involves more than measuring the glass. You also need to consider the door trim or molding, where the headrail will actually be mounted, how much space the vertical blind will occupy when it is fully open, and whether door handles, walls, cabinets or other obstructions will interfere with the treatment.

... more


How to Measure Blinds and Shades for Angled Top Windows

Angled top windows, sometimes called triangular or sloped-top windows, can be difficult to cover with a standard rectangular blind or shade because the top of the opening is not level. One practical solution is to mount a standard blind or shade at the point where the angle begins and leave the triangular portion above uncovered.

... more


2" and 2 1/2" Horizontal Window Blinds Installation Instructions
When installing horizontal window blinds, the same process can be used when installing all types of horizontal blinds. This page will cover basic installation of our 2 and 2 1/2" blinds.... more


Parts for Installing Horizontal Window Blinds
Below is a list of parts that are used when installing horizontal blinds. Note: You may not receive all the parts listed. You may also receive additional parts that are not needed. We will only send you the horizontal blinds parts for your particular application.... more


Mini Blinds - Instructions for Installation of 1" Aluminum Mini Blinds
1/2 inch micro and 1 or 2 inch aluminum mini blinds installation instructions. This page explains basic installation for aluminum blinds which is similar to installing horizontal wood blinds. Here are some simple steps for installing mini blinds.... more


Vertical Window Blinds Installation Instructions
To install vertical window blinds, please read completely the instructions below before beginning the installation process.... more


Vertical Blinds - Parts for Installing
Below is a list of parts that are used when installing vertical blinds. Note: You may not receive all the vertical blinds parts listed. We will send you the parts you need to install your vertical blinds.... more


Back to Top
x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
Contact us
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue

To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue.



Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
ad
X
The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

Learn More