X

Sign up for special offers:




This FAQ and Q&A resource center answers the most common questions customers ask when shopping for custom Solar Screen Shades. Whether you are trying to decide between inside mount and outside mount installation, wondering if Solar Screen Shades provide privacy, or learning how to them, you’ll find helpful answers and expert guidance below.


At Blind Chalet, we offer a wide selection of premium Solar Screen Shades designed for style, functionality, and long-lasting performance. Browse the questions below to learn more about, materials, light filtering options, options, motorization, and more.



Angled Top Solar Screen Shades - Roller Shades

Q:
I have very tall angled windows. Can I order solar shades for those? What is the delivery time?

Read the Expert Answer »



Pull Down Blinds - Sun Screen Blinds

Q:
Searching for pull up or pull down sun screen blinds. I have several windows I need them in.

Read the Expert Answer »



Rolling Shades - Roller Shades - Roll Up Blinds

Q:
I'm looking for a rolling or roman style blind for our office. We have 6 large windows and would like something that is somewhat transparent but also provides some shade. Could you send me the options you have available in this area.

Read the Expert Answer »



Roll Down Blinds - Tie Downs for Roll Up Blinds - Roller Shades

Q:
I have roll-down blinds and I am looking for some kind of bracket to hold them down and stop them from banging when the windows are open. I need to keep the windows open on hot days but close the blinds to stop the sun. Do you have an option, bracket, or tie down system for this?

Read the Expert Answer »



Motorization Screen Roller Shades - Motorized Shades - Remote Control Blinds

Q:
I have a question with motorization option. For the motorized screen roller shades, are the motorization and the remote are separate options? Do you need both? How would you use the motorization without a remote?

Read the Expert Answer »



Solar Shades Heat Protection

Q:
Which solar shades provide the most protection from heat.

Read the Expert Answer »



Solar Screen Shades - Screen Shades - Roller Screen Shades

Q:
I am looking for a product that will allow light to enter the room and block some of the light. I have an office and I need to reduce the glare on my computer screen without blocking all the light. I am not worried about privacy. What type of window blinds do you offer?

Read the Expert Answer »



Phifer SheerWeave 3000 Roller Shades

Q:
Do you carry Phifer SheerWeave 3000 roller shades?

Read the Expert Answer »



Buy Solar Mesh Blinds - Clean Solar Mesh Blinds

Q:
What do I use to clean my solar mesh blinds?

Read the Expert Answer »



Anti Glare Blinds - Reduce Glare on Computer and TV Screens

Q:
Do you carry anti glare blinds? I need a blind to stop the glare on my computer screen.

Read the Expert Answer »



Solar Screen Shades - Glare Reduction

Q:
I have a sliding glass door that I would like to put solar shades on. I only want to keep the glare out at certain times of the day when the sun shines very brightly into the room. Are solar shades a good solution? If so, which type of solar screen shades block glare the best? I don't really understand the percent designations on each shade. Is 5% better than 11%?

Read the Expert Answer »



Privacy Solar Screen Shades - Solar Shades

Q:
I am looking for solar screen shades that allows you to look out but provides privacy from the street view.

Read the Expert Answer »



Easiest Window Shades to Raise and Lower

Q:
Which are the easiest window shades to raise and lower?

Read the Expert Answer »



Chain Solar Roller Shades

Q:
I'm looking at the smartweave 3% solar shades, and it's talking about a "pull cord". That doesn't seem to make sense, can you verify that that is in fact a heavy duty roller chain?

Read the Expert Answer »



Transparent Blinds & Shades

Q:
I am looking for transparent blinds and wondered what you have to offer.

Read the Expert Answer »



Somfy Motorized Shades & Blinds

Q:
Could you please provide details about your motorized sun shades? Specifically, I'd like to know the manufacturer you use for the motor. Is it Somfy? Is the battery operated motor run by a lithium battery or is it the D-cell batteries? Also, I'm interested in a sun/wind sensor that automatically shuts the shade when it is sunny, and automatically raised the shade when it is windy.


Read the Expert Answer »



Reed Roll Up Shades Blinds

Q:
Do you carry reed roll shades? I am looking for a roll up blind made from natural materials.

Read the Expert Answer »



Best Window Treatments for Sun Glare

Q:
I have a window that gets a lot of sun. What is the best window treatment for sun glare? I would like to reduce the glare but not block the view.

Read the Expert Answer »



Motorized Blinds

Q:
Can you do motorized blinds?

Read the Expert Answer »



Is there an option to ask for a longer length lift cord?

Q:
Is there an option to ask for a longer length lift cord?

Read the Expert Answer »



What is the process of ordering custom graphic roller shades?

Q:
What is the process of ordering custom graphic roller shades?

Read the Expert Answer »



What product should I consider if I want to filter the sun rays but still allow me to keep my view outside?

Q:
What product should I consider if I want to filter the sun rays but still allow me to keep my view outside?

Read the Expert Answer »



How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Q:
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Read the Expert Answer »



Narrow Window Shades | Custom Window Shades | Blinds Chalet

Q:
I have ordered from you before and have been very pleased. I need a window shade for a 9.75 x 81.75 opening next to the front door. Can't find anything narrower than 12 on your site. Any suggestions?

Read the Expert Answer »



Narrow Solar Screen Window Shades | Interior Solar Shades for Windows

Q:
I need a narrow solar screen shade for a 9.75 x 386.25 opening next to a interior door. Can't find anything narrower than 12 on your site. Any suggestions on what narrow solar screen shades that you have available?

Read the Expert Answer »



How to Remove Existing Roller Shades from Windows

Q:

How do I remove the existing roller shades that are mounted in my windows?



Read the Expert Answer »



Remote Control Blinds - Motorized Blinds

Q:

With your remote control blinds - how long does a battery last? What type of battery?



Read the Expert Answer »



Motorized Window Blinds & Shades - Stop Position

Q:
Do the motorized window blinds and shades have several positions to stop or is it just all the way down or all the way up?

Read the Expert Answer »



Hidden Blinds | Concealed Window Shades & Minimalist Solutions

Q:
I want privacy mostly at night, but I want the blinds completely hidden when they are not being used.

Read the Expert Answer »



Eco-Friendly Roller Shade Questions & Answers | Blinds Chalet

Q:
I am interested in your eco-friendly roller shades. I like the fact that there are low VOCs with GreenGuard blinds and shades.

Read the Expert Answer »





Back to Top
x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
Contact us
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue

To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue.



Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
ad
X
The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

Learn More