Ask a Window Covering Expert - Vertical Blinds Questions and Answers

This FAQ and Q&A resource center answers the most common questions customers ask when shopping for custom Vertical Blinds. Whether you are trying to decide between inside mount and outside mount installation, wondering if Vertical Blinds provide privacy, or learning how to them, you’ll find helpful answers and expert guidance below.

At Blind Chalet, we offer a wide selection of premium Vertical Blinds designed for style, functionality, and long-lasting performance. Browse the questions below to learn more about, materials, light filtering options, options, motorization, and more.

Vertical Blind Slats - Replacement Vanes

I would like to order just the slats to replace some broken ones on my patio door window. I would like to order 10 of the 3 1/2" premier wood look vertical blinds in oak mantel. The ones I am trying to replace are 97" in height. Do you sell replacement slats or would I have to order a full blind?

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Valances for Louver Drape Company Vertical Blinds

I would like to replace the valance for a vertical blind 3.5 inch by 81.5 inch. It was installed about 30 years ago. It was made by the Louver Drape Company.

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Split Stack Vertical Blinds - Center Split

We are interested in purchasing the vertical blinds and plan to mount them on the outside of a window vs. the inside of the window from. Our question is when you open the blinds can you open them from the center or do you just open from one side to the other.

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Center Split Vertical Blinds

Do you also have center split (opens in the middle) on the vertical blinds? I only see a choice of left or right. I am interested in Savannah sandstone beige for a large bow window.

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Split Stack Vertical Blinds - Smooth PVC Vertical Blinds

About the "Legends 3 1/2" Smooth PVC Vertical Blinds" and the "Smooth PVC Vertical Blinds", which direction do they stack when you open them? Can they be ordered to open as a "split stack" where half the panels go to each side? Thank you. If not, do any of your other low cost plastic vertical blinds do this?

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Are Curved Blinds Better Than Flat Blinds?

Are Curved Blinds Better Than Flat Blinds?

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Is there an option to ask for a longer length lift cord?

Is there an option to ask for a longer length lift cord?

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How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

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How to Remove Vertical Blinds from Window

How do I remove the existing vertical blinds that are mounted in my windows?

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Are Vertical Blinds Still In Style?

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Made in USA Vertical Blinds | Q&A About American-Made Vertical Blinds

Q: Are your vertical blinds made in the USA?

I want to order a window covering made in USA for my sliding glass door. The verticle blinds made in USA are more than I want to spend. Would the made in USA solar shades you carry work for a sliding glass door? If not, any other suggestions?

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Sheer & See-Through Vertical Blinds | Light-Filtering Privacy

What are see-through vertical blinds?

I am Looking for vertical blinds that you can see out but no one can see in.

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Real Wood Vertical Blinds

I am looking for a vertical blind with real wood vanes. Do you carry real wood vertical blinds?

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Shop all of our quality custom made to order Vertical Blinds

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care Contact us (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue. Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
Contact us
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

To help us determine the cause of a fit issue and process a Guaranteed to Fit request, photos and/or measurements may be required. Depending on the issue, we may ask for photos showing the window opening, product, installation, or a tape measure across the window. Because we are assisting remotely, this documentation allows us and the manufacturer to accurately evaluate the issue.

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Vertical Blinds Questions Answered by Our Experts