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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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Step
1
Start out by removing your valance from the window by unclipping it at the bottom first and then at the top if you have clear valance clips or by pushing up on the back of the valance from the bottom if you have the white hidden valance clips.

Step
2
Raise your blind all the way up and then lock it into place. If you are not able to lock your blind place, then pull it up using the lift cord and have someone hold it in the up position.

Step
3
Open the front cover of the installation brackets by pushing up from the bottom of the brackets and unsnapping it, then lift the cover to the top.

Step
4
Remove the blinds from the opening and lay it on a flat surface.

Step
5
Using a pair of pliers, remove both end caps from each end of the blind if your blind has them. Please note that some blinds may not have end caps.

Step
6
Remove the breakaway cord connector by pulling the strings in opposite directions. This will allow the breakaway cord connector to come apart. Untie all the cords or if you want, you may cut the cords by using a pair of scissors.

Step
7
Pull the lift cords up into the head rail and out of the cord lock mechanism.

Step
8
Slide the tilt rod to the opposite end of the head rail depending on what side you cord lock is on. Do not slide it all the way out, just enough so that you are able to remove the cord lock.

Step
9
Using the pliers, pull on the back of the mechanism, roll your wrist towards yourself until the mechanism snaps out of place and becomes loose.

Step
10
Before placing the new mechanism into the head rail, you will need to re-string the cords through the new cord lock. Make sure that the cord lock is facing with the gray part towards you and that the little round pin is pushed to the bottom right. Then slide the cords from the left side through the cord lock mechanism over to the right side and down through the mechanism. Make sure that the cords are in between the gears.

Step
11
Place the new mechanism into the head rail by making sure that the top of the cord lock is in place first and then push on the back of the cord lock until it snaps into place. Make sure that the metal piece is snapped into the head rail. You may use have to use your pliers to ensure that it is secured. Slide the tilt rod back over.

Step
12
Now you can replace the cord connector and by re-tying the strings and replacing the tassel.
Make sure that the strings are even because if they are not, it will cause the shade to raise and lower crooked. Then, push both pieces of the cord connector together until it snaps in place. You are now ready to re-install your blind.

Step
13
Replace the valance clips onto the head rail and hang your blind back into the installation brackets. Close the cover and make sure that it snaps at the bottom to ensure that the blind will not fall out of the brackets.

Step
14
Install/Attach your valance to the valance clips.

That completes the installation on replacing a cord lock on a 2” Blind.
You have successfully changed out a cord lock mechanism and you are now ready to use your blind.

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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.