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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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Measure New Mini Blinds - Window Blinds

Q:
I want to buy new mini blinds. Can I just measure the ones I have up now or measure the window?

Read Answer »
SlumberShades - Slumber Shades - Complete Blackout Shades

Q:
Which blackout shade model and color can we buy from you that blocks out as close to 100% of the light as possible? I need it for our photo studio windows, to block studio flash light from being seen outside.

Read Answer »
Blackout Double Cell Shades - ComforTrack Cell Shades - Black Shades

Q:
I am interest in ordering the ComforTrack 3/8" Blackout Double Cell Shades. Are these shades white facing the outside? I want to order black, but I do not want the black to show outside.

Read Answer »
Top Down Bottom Up Bamboo Blinds & Woven Wood Shades

Q:
Do you have top down bottom up bamboo blinds that are good for keeping a bedroom dark (light not coming between slats).

Read Answer »
Flat Panel Roman Shades - Flat Style Roman Shades

Q:
How can I select flat style roman shades when checking out? I cannot find where to upgrade the roman shades and make sure flat style design is selected.

Read Answer »
Routless on 1" Wood Blinds - Rounded Corner 1 Inch Wood Blinds

Q:
Can I get the routless feature in thinner 1" wood blinds. Can I get rounded corners on 1" wood blinds?

Read Answer »
SlumberShades - Slumber Shades - Blackout Shades

Q:
I received the shades I ordered from you and just tried to install them on my new house. However, all the SlumberShades were 1-2 inches shorter than the window's heights. There are gaps between the shades and the bottoms of the windows. Can you let me know what happened to those SlumberShades?

Read Answer »
Comfort Track Shades - ComforTrack Shades

Q:
Regarding Comfort Track: Do these fasten with magnetic strips for removal to tilt out windows?

Read Answer »
Privacy Shades - Privacy Blinds

Q:
Looking for which shades provide privacy. So a person outside cannot see a figure inside if the room light is on.

Read Answer »
Measure for Vertical Blinds - Vertical Window Blinds

Q:
Why do I need to add 3 inches to my vertical blinds?

Read Answer »
Top Down Bottom Up Pleated Shades - Duofold

Q:
I would like to order a 96" wide x 63" high top down bottom up pleated shade. The order screen would not let me choose the top down bottom up option.

Read Answer »
Alternatives to Vertical Blinds - Panel Track Blinds - Draperies

Q:
I will soon be purchasing blinds for my new home from your company. I have one problem area, though. I have a sliding glass door that needs to be covered in the evenings so no one can look in, but i like it open during the day for the sun. I HATE vertical blinds. Do you have another product that would work?

Read Answer »
Bamboo Liners - Liners for Sliding Panels - Bamboo Shades

Q:
Can you tell me if the liner for the Tavarua Bamboo Sliding Panels is detachable and/or washable?

Read Answer »
Arch Top Blinds - Arch Top Window Treatments - Cell Shades

Q:
I have 2 windows that I need insulated blinds for. They have an 'arch' at the top of each window. What can be done about that? What type of product will do the curve at the top?

Read Answer »
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.