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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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2 Inch Wood Blinds in Walnut

Q:
Do you have any 2" wooden blinds in walnut?

Read Answer »
TDBU Roman Shades - Top Down Bottom Up

Q:
I want to order flat panel roman shades with the ability to use them top down/bottom up.

On your online ordering system, I can't figure out how to let you know I want the top down/bottom up configuration. please let me know.

Read Answer »
Wood Cornices - Height for Real Wooden Cornice

Q:
Question about wood cornices -- what is the greatest height they can be? It shows 5 1/2" high, but we need 12".

Read Answer »
Top Down Bottom Up Day & Night Shades - Roman Shades

Q:
Do the Valencia Day & Night Shades have the capability of being able to have the top down and/or the bottom up?

Read Answer »
Day & Night Cell Shades with Top Down Bottom Up or Cordless

Q:
Does the Premier Day & Night Shades - Sheer/Blackout honeycomb cellular shade come CORDLESS and/or TOP DOWN BOTTOM UP?


Read Answer »
Day and Night Shades - Cell Shades - Atrium Door Shades

Q:
Can the Day and Night Shades be used on an Atrium door (one door opens and the other is stationary)?

Read Answer »
Release New Blinds - Lower New Window Blinds

Q:
I just installed my blinds and cannot figure out how to get the blinds to work (release and come down). I tried pulling the cord both ways but they don't budge. Please advise

Read Answer »
Blackout Roller Shades w/ Black Fascia Valance

Q:
I am interested in a blackout roller shade. Is it possible to get a black aluminum fascia valance as an upgrade rather than the a fascia that is the same color as the fabric?

Read Answer »
Phoenix Blinds - Local Services - Free Estimate - Consultation

Q:
I just purchased home in Phoenix, AZ. Do you have free estimate services? I don't see a list of physical stores on your website.

Read Answer »
SlumberShades | ComforTrack Shades | EnergyTrack Shades

Q:

What is the difference between SlumberShades, ComforTrack and the EnergyTrack shades?



Read Answer »
Single vs. Double Cell Shades - Honeycomb Shades

Q:
Why are single cell shades less expensive than double cell?

Read Answer »
Split Stack Vertical Blinds - Smooth PVC Vertical Blinds

Q:
About the "Legends 3 1/2" Smooth PVC Vertical Blinds" and the "Smooth PVC Vertical Blinds", which direction do they stack when you open them? Can they be ordered to open as a "split stack" where half the panels go to each side? Thank you. If not, do any of your other low cost plastic vertical blinds do this?

Read Answer »
Window Blind Hold Downs - Faux Wood Blinds - RV Blinds

Q:
We are interested in the Express 2"composite Blinds in oak. We intend to use them to replace the existing blinds in our camper. What we have now is held on the bottom with tabs on either end. Would these blinds work or do you have something else specific for an RV application.

Read Answer »
Cordless Window Shades - Top Down Bottom Up Shades

Q:
I am interested in ordering one of your cordless window shades. I have ordered samples so still need to decide my final product. My question is, if the shades are cordless, can they not be top down bottom up also? It wouldn't let me choose both.

Read Answer »
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.