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If a consumer is going forward in their search for new blinds and/or shades with a thorough knowledge of the window covering industry and its myriad products they are a very rare specimen. Most blinds/shades shoppers are unaware of the extent of products available. And since they are unaware of just how many different products are available to fill their needs they are absolutely unaware of the even larger number of features and options available. The massive amount of information can often come off as distracting to consumers who have it thrown at them all at once when they begin their search for shades.

But when consumers who have come to the end of their search and made their purchase look back...it's obvious that every feature and every option has a very specific purpose that meets the needs of different situations and/or lifestyles. This is the knowledge that would have been handy prior to making the purchase. Knowing the various features and their advantages and disadvantages in different situations increases the likelihood that consumers will be able to appropriately envision the product in their home and measure its worthiness before making the purchase and installing the product. It results in a higher probability of long term satisfaction with the products purchased.

When it comes to window shade features there are four categories that features can fall into: privacy and/or light control, safety, function and general appeal. Each of the categories include a wide array of options and each of the categories holds a different importance to each consumer. Consumers should consider the categories and assign them to their own list of priorities prior to beginning their search for blinds or window shades. It's the only way to keep priorities straight as more and more options are presented.

A very popular feature in the light control and privacy category is the top down, bottom up feature. Top down bottom up shades provide consumers with a very unique light control option. Light blocking has never been as accommodating before. The shades can be adjusted throughout the day depending upon the needs of the residents.

A popular safety feature is the cordless option. Cordless shades are now available in almost any style consumers are looking for. The potential dangers posed to small children by corded products pushed manufacturers to provide a wide variety of cordless options that meet the quality standards and design requirements of the traditional shades and blinds with the added bonus of being the safest products on the market. When it comes to general appeal consumers can enjoy the wide array of color, fabric, and/or stain options as well as many more aesthetically pleasing additions that can make the product more personally appealing.

Having a general sense of what's available and why it's available makes it much more likely that property owners will be able to cut through the fluff and find the products and features that actually suit their needs. And finding the specific products and features that suit the needs of the situation at hand is the only way to gain long term satisfaction with the window blinds investment.

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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Last
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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