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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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Octagon Blinds for Octagon Shaped Windows.

Q:
looking for inside window blinds for octagon bay window, 12 windows measuring 21.5w x 17.25l each. Or any other suggestions or ideas would be appreciated. We now have 4 long outside blinds.

Read Answer »
Number of Ladders on Faux Wood Blinds

Q:
Can you tell me how many ladders there will be if I need blinds that have width between 33" to 36". I am considering both the tapered 2" faux blind and the 2.5" faux blind.

Read Answer »
Top Down Bottom Up Shades - Black Shades

Q:
I am looking to outfit all the windows in my house with top down bottom up(tdbu) black shades (preferably cellular as I like look when it folds up more). my biggest issue in finding them is that the outward facing side is white. i want them to be black outward facing like the inside. do any of your cellular products offer that choice?

Read Answer »
Apartment Blinds - Large Blinds - Faux Wood Blinds

Q:
I'm in the apartment business I'm looking for faux wood blinds (basic) what are your prices? Also, sometimes I need 95 inch long, does your company carry these sizes?

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Match Shutter Paint or Stain Color to Trim

Q:
Can you match the shutter color to my trim paint color or do you only have certain colors to choose from? Thank you.

Read Answer »
Bamboo Draperies | Drapes for Patio Doors | Blinds Chalet

Q:
I have 3 patio doors with the center door as the walk out. I want to cover them with bamboo shades top down. Would this work with what I have?

Read Answer »
Light Filtering Woven Wood Blinds - Bamboo Roman Shades

Q:
I just received my order from you for woven wood shades and they are just beautiful! Very classy looking and much nicer that I could have hoped for especially for the price. In fact I've already recommended your site to at least 5 of my friends! I'm now looking for 1 or 2 more woven wood or bamboo roman type shades that will allow a lot of light through the shades since privacy is not an issue. Can you offer any suggestion?

Read Answer »
Energy Track Double Cellular Shades - Mounting Space

Q:
I am interested in your Energy Track 3/8" Translucent double cellular. My dimensions are roughly 69W x 54L. However, I have very limited header space for mounting. Can you tell me the width of the header rail?

Read Answer »
Specialty Shaped Blinds - Six 6 Sided Double Cell Shades

Q:
I need a specialty shaped blind from the following material: Deluxe 3/8" Blackout Double Cell Shades. It is a 6 sided shape with top down needed. I have measurements and a template for this existing window. Can you do it?

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Lead Free Blinds - Lead Free Faux Wood Blinds

Q:
Are your Embassy 2" Faux Wood Blinds made from all lead-free materials or are they made using lead-containing PVC?

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Hunter Douglas Silhouette Blinds - Soft Sheer Horizontal Shades

Q:
I have Hunter Douglas Silhouette blinds now in my living room and they are 15 years old and need to be replaced is there a way I can just replace the fabric part and leave the plastic casing in tack?

Read Answer »
Common Valance - Shared Valance - Window Blinds

Q:
I have two window blinds side by side. Is it possible to order 2 separate blinds with a common valance that covers both window blinds at the top?

Read Answer »
Window Blinds in Cleveland OH - Ohio Blinds

Q:
I am in the Cleveland/Akron Ohio area and would like to have a representative come to my home and measure my windows as well as help me choose the window blinds. Do you have a store location in Cleveland or could you come to my home?

Read Answer »
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.