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Eight Secrets Every Homeowner Must Know Before Buying Blinds Online

Jul 19 2012

1. Qualityorder samples from retailers to compare material quality and color of the products you are considering. Blinds Chalet’s products have been tried and tested. Their faux wood blinds are tested with a 500-hour UV rating which is the highest number of hours in the industry. Your blinds will not fade or warp.

2. Products - Understand that not all like-named products from one retailer to the next are the same in quality and price. Make sure you are comparing the same product. Customers make this mistake all of the time. Customers think Blinds Chalet is more expensive until they realize they are comparing Blinds Chalet’s best quality product against an inferior competitors product. Again, order samples to compare color and quality. Consider the time it takes to receive your samples. This could give you a good indication of how the retailer will respond to your needs.

3. Price – make sure you price out your actual sizes to compare retailer’s prices. Some retailers will advertise cheap prices for a couple default sizes they list on their website to deceive customers into thinking their prices are cheaper for all sizes when actually they could be more expensive for the size you are looking for.

4. Contact the Company – if it is difficult to get a hold of someone at the company it could be an indication that your satisfaction might not be met. Ask a few questions to see if they understand the product.

5. Free Upgrades – ask if free upgrades on sale are available or when they will be available. You might be able to save on these free promotions. Wait for the sales. Make sure you read the fine print on limitations, some retailers will offer a free upgrade but will limit the upgrade to uncommon sizes.

6. MeasureAll Window Blinds sold online are custom made. Always make sure that you double check you’re measurements before ordering. Once ordered, you probably will not be able to return them if the size you measured is the incorrect size of your opening. If you have any special measuring situations or just don’t understand, make sure you call and ask for help.

7. Research reviews – check on-line review databases to make sure the retailer you are ordering from has a good track record. Some retailers appear reputable with celebrity ads but lack customer service. You want a company that will stand behind their product and go the extra mile for the customer.

8. Variety of Products – Some companies only offer one or two selections for each type of window covering. This may limit the colors and styles you want. If you are buying wood blinds for instance you will have less colors to choose from or upgrades such as the free “cornice style” valance. Blinds Chalet offers this with most of their wood and faux wood blinds. They also offer subtle upgrades for free with a lot of their products.

Please feel free to leave comments with other tips you find important to consider before ordering window coverings online.
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Eric Nathaniel Wilson

Jul 31 2012

Whoa! This blog looks exactly like my old one! It’s on a completely different subject but it has pretty much the same layout and design. Outstanding choice of colors!

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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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