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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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Composite Blinds & Faux Wood Blinds in Humid Climate

Q:
Your faux wood blinds - are the only blinds that are composite are the blinds that actually say "composite"?? I live in a very, very humid climate. Thanks.

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Blackout ComforTrack Honeycomb Cell Shades

Q:
What is the difference between ComforTrack 3/8" Blackout Double Cell Shades and EnergyTrack 3/8" Blackout Double Cell Shades? Do you have a comparison chart of all you blackout shades? Our size requirements are approx 70 w x 40 h and 46 w x 58 h.

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Chemical Free Bamboo Shades - Woven Wood Shades

Q:
I am interested in all-natural/less toxic sort of materials. I notice that your Tavarua Woven Wood Shade has no chemicals. Is the regular woven wood shade also chemical free? Thanks in advance for offering this sort of product.

Read Answer »
Wood Blinds - Valence clips - Attach Returns

Q:
I received two Platinum wood blinds with the 5 inch valance. I only received 4 metal valence clips. Each valence has 3 pieces. How do I connect the sides of the valence to the valence? Am I missing something? The instructions do not say anything about installing the side pieces. Help.

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Noise Reduction Shades

Q:
Can you tell me the NRC (noise reduction coefficient) and fire rating for any of your blinds? Specifically the honeycomb double cell blinds.

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Multiple Blinds on One Headrail - 2 on 1

Q:
How do I know if I need 2 on 1 headrail or multiple blinds on one headrail?

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Reed Shades - Bamboo Reed Shades - Reed Blinds

Q:
I need to order reed shades for 19 windows. I had the material picked out and ready to order from a company named Castec. They apparently went out of business. The two colors that I was going to order from them were Katsu/Ash 3908 and Kappari/Spice 3334. I tried to find matching colors on your website, but I don't have a good eye for colors.

Read Answer »
Wide Faux Wood Blinds vs Wood blinds

Q:
I am interested in buying two 72" wide X 60" long faux wood blinds. I am concerned, however by the weight of the faux wood. Are they very heavy to open such wide blinds? Are the same size wood blinds considerably lighter?

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Faux Wood Valances - Faux Wood Blinds

Q:
What is the difference between the faux wood Embassy and Premier valance? The photos look exactly the same.

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Octagon Cell Shades - Specialty Shape Blinds - Trapezoid Blinds

Q:
Wondering if you sell the honeycomb shades to fit a standard size octagon?

Read Answer »
Sky Lite Shades - Skylight Blinds

Q:
Do you carry sky lite shades or blinds?

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Energy Saving Blinds & Shades - Cell Shades

Q:
We live in Santa Fe, New Mexico in a home with a LOT of West and Southwest exposure. What are the best blinds for keeping heat/light out in summer and keeping heat in in winter? We had triple cell blinds but these went out with a remodel and must now replace.

Read Answer »
Cordless Blinds - Cordless Shades - Blackout Shades

Q:
I am needing to order some cordless blinds. I would like cordless double cellular possibly blackout. I will need three 46.5 by 48 (I think) And another smaller one and one for a patio door. Just wondering if you could send me some prices? I clicked on cordless but then it added another $50 to have them be cordless....I'm confused. Also, how long does it take to get custom made blinds?

Read Answer »
EcoGreen Roller Shades - Environmentally Friendly Fabrics - Solar Screen Shades

Q:
Is the following product a Comfortex brand product? EcoGreen Roller Shade White? How are they environmentally friendly?

Read Answer »
Fabric Edge Binding & Edging for Woven Wood Bamboo Blinds

Q:
I ordered samples of the blinds that I am thinking about buying, but I would really like samples of edging as well. Is that possible?

Read Answer »
One Inch Blinds - Shallow Depth Window Frame

Q:
I am wanting to order blinds for my new home from you. I was interested in the wood faux blinds however I want inside mount and my window frame depth is very small. I ordered a cellular shade and the screw holes for the 2" bracket overhang my frame. Would you have any suggestions or be able to source 1" faux blinds. The 1" wood blinds could get expensive for a whole home.

Read Answer »
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.