Sign up for special offers:




What is a Cassette Headrail on Roller Shades? Fascia Valance

Q:
Listed in your roller shades area is the term "Cassette Header". What exactly is that?

Read Answer »
How long does it take to get my blinds? Production Time for Custom Blinds

Q:
How long does it take to get my blinds?

Read Answer »
Roller shades on a common headrail

Q:
I would like to know if it's possible to create a two roller shade within one valance over a sliding door? Thereby allowing the right shade to remain lowered while the left shade is raised to allow the slider to be opened and closed and people to pass through. We are considering about 12 window roller shades of the solar shade variety, specifically Comfortex Sheer Weave and would like to match these on the sliding door. Any suggestions?

Read Answer »
Comfortex Symphony Blackout Double Honeycomb Stationary Starburst Arch

Q:
Do you sell the Comfortex Symphony Blackout Double Honeycomb Stationary Starburst for a perfect 1/2 round or something similar?

Read Answer »
3/8 Inch Translucent Double Cell Shade R Value

Q:
Please let me know the R rating for the Deluxe 3/8 Translucent Double Cell cellular blinds.

Read Answer »
Multiple Blinds On One Headrail

Q:
I was thinking of ordering the Premier 2" Faux wood blinds with the option of 2 blinds on a single headrail but was wondering if you could do a feature that is not listed as an option? I need to leave a gap of 1 3/4" between both blinds since I have wall space between them, is it possible? Please let me know

Read Answer »
2 inch Signature Wood Blinds - Colonial Valance

Q:
We have wood wrapped windows with crown so we are mounting inside. What valance comes with the 2 inch signature wood blinds?

Read Answer »
Black and Silver Mini Blinds - Micro Blinds

Q:
I'm looking for mini or micro blinds that are Flat black on the convex side and mirrored, silver or gloss white on the concave side for seasonal heat control. In the winter they would be black side toward window to collect solar heat, and, in the summer, reflective side toward window to reject solar heat gain.

Read Answer »
Comfortrack Honeycomb Blinds vs Energytrack

Q:
What is the difference between the cofortrack and energytrack honeycomb blinds? The descriptions appear to be identical but the prices are a bit different.

Read Answer »
GreenGuard Certified Window Blinds & Shades

Q:
Are any of you window blinds or shades greenguard certified?

Read Answer »
Attaching Wood Blind Valance Returns

Q:
We have installed everything from our express 2" wood blinds order except the sides of the valances. We have attached the fronts with two plastic brackets but can't see how the sides attach. Please let us know.

Read Answer »
Venetian Wood Blinds - Real Basswood

Q:
What type of wood are venetian wood blinds made with?

Read Answer »
Edge Binding on Bamboo Woven Wood Shades

Q:
Is Tavarua Woven Wood Shades not available with the edge binding? I want to put black binding on it.

Read Answer »
Back to Top
x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.