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What is a Cassette Headrail on Roller Shades? Fascia Valance

Q:
Listed in your roller shades area is the term "Cassette Header". What exactly is that?

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How long does it take to get my blinds? Production Time for Custom Blinds

Q:
How long does it take to get my blinds?

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Roller shades on a common headrail

Q:
I would like to know if it's possible to create a two roller shade within one valance over a sliding door? Thereby allowing the right shade to remain lowered while the left shade is raised to allow the slider to be opened and closed and people to pass through. We are considering about 12 window roller shades of the solar shade variety, specifically Comfortex Sheer Weave and would like to match these on the sliding door. Any suggestions?

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Comfortex Symphony Blackout Double Honeycomb Stationary Starburst Arch

Q:
Do you sell the Comfortex Symphony Blackout Double Honeycomb Stationary Starburst for a perfect 1/2 round or something similar?

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3/8 Inch Translucent Double Cell Shade R Value

Q:
Please let me know the R rating for the Deluxe 3/8 Translucent Double Cell cellular blinds.

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Multiple Blinds On One Headrail

Q:
I was thinking of ordering the Premier 2" Faux wood blinds with the option of 2 blinds on a single headrail but was wondering if you could do a feature that is not listed as an option? I need to leave a gap of 1 3/4" between both blinds since I have wall space between them, is it possible? Please let me know

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2 inch Signature Wood Blinds - Colonial Valance

Q:
We have wood wrapped windows with crown so we are mounting inside. What valance comes with the 2 inch signature wood blinds?

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Black and Silver Mini Blinds - Micro Blinds

Q:
I'm looking for mini or micro blinds that are Flat black on the convex side and mirrored, silver or gloss white on the concave side for seasonal heat control. In the winter they would be black side toward window to collect solar heat, and, in the summer, reflective side toward window to reject solar heat gain.

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Comfortrack Honeycomb Blinds vs Energytrack

Q:
What is the difference between the cofortrack and energytrack honeycomb blinds? The descriptions appear to be identical but the prices are a bit different.

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GreenGuard Certified Window Blinds & Shades

Q:
Are any of you window blinds or shades greenguard certified?

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Attaching Wood Blind Valance Returns

Q:
We have installed everything from our express 2" wood blinds order except the sides of the valances. We have attached the fronts with two plastic brackets but can't see how the sides attach. Please let us know.

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Venetian Wood Blinds - Real Basswood

Q:
What type of wood are venetian wood blinds made with?

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Edge Binding on Bamboo Woven Wood Shades

Q:
Is Tavarua Woven Wood Shades not available with the edge binding? I want to put black binding on it.

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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.


30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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