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Received as advertised.
Apr 13 2018
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Received as advertised. Order Process and turn around was above my expectations
Alva
Lebanon, MO

The blind is nice, but even though I requested an outside mount, no allowance for this was made?
Apr 9 2018
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I hired a professional installer.

The blind is nice, but even though I requested an outside mount, no allowance for this was made?
Luckily my installer was able to change the brackets and make it work??
When you read the instructions for measuring, it does state to only measure the window and allowances will be made for the inside or outside mount

Julie
Culver City, CA

The Sunlera Sun Screen Shades are perfect for what I was looking for!
Apr 1 2018
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I hired a professional installer.

The Sunlera Sun Screen Shades are perfect for what I was looking for!
sally
Highlands Ranch, CO

The packaging was poor at best.
Mar 25 2018
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The packaging was poor at best. I had 4 blinds from 63-84” long. They were packed 2 in a box. Three of the four had damaged end plates and were off the brackets. The shipping boxes were much longer than the blinds, allowing them to slide from end to end during shipment, which caused the damage. I did not file a claim because I wanted to finish the project. They were mounted inside so most of damage could not be seen.
The product, lead time, and price were all excellant.
Mark
Murrells inlet, SC

Great product and easy to install.
Feb 20 2018
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Great product and easy to install. The turn-around time was quick and I love the quality of the product.
Brian
Thompson, IA

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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
5 year unlimited✓
Warranty
Defects✓✓✓
Parts✓✓✓
Restrings✓✓✓
Normal wear & tear✓
Anything✓
30 Day Returns✓
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Last
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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