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Total black out, worked great, very easy to use, smooth operation
Jan 1 2016
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Total black out, worked great, very easy to use, smooth operation
Richard
Worcester, MA

I'm a light sleeper, and these do a very good job of blocking light.
Aug 5 2015
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I'm a light sleeper, and these do a very good job of blocking light. They don't quite meet what I consider the "gold standard" (a Lutron motorized roller shade with side channels) but they come quite close. There is a very little bit of shadow leakage through the honeycombs, and the bottom seal on the windowsill leaves a hairline crack of light. They're good enough that I do not need to use eyeshades and a fantastic value.
Kraig
San Francisco, CA

Great so far.
Jan 29 2015
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Great so far. Not difficult at all to install, even with mediocre directions. Definitely cuts out all light, and reduces much noise.
David
South Wales, NY

The I shade is good, but the instructions were a nightmare.
Nov 16 2013
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The I shade is good, but the instructions were a nightmare. I was so frustrated and had no idea what I was doing until I went on some other blind website and watched their installation video.
Cara
Los Osos, CA

I had them professionally installed.
Oct 21 2013
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I hired a professional installer.

I had them professionally installed. It took the installers a little time to figure out how to install them, esp the side slider panels. They found the magnetic strips on the slider panels ingenious and made installation much easier. The lengths of ALL the slider panels were too precise. They ALL needed to be shortened by about 1/8". Also, about 1/3 of the brackets (they're screwed into the top of the sill space for inside installations) that the blinds attach to had a VERY critical small metal guide BENT down. It took quite a long time to figure out that that was the reason the blinds would not stay securely attached to the bracket. Luckily the metal guides were easy to bend back to the correct position and none of them snapped off the bracket. This can be a seriously, though trivial, misleading problem that is very difficult to diagnose. Now that they're installed, I absolutely LOVE them.
Harold C
Redmond, OR



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
Cell separation✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

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