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COVID-19 Order Status Updates

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Q:
Is a 84" X 62" too large to make as one bamboo shade or should I break it up into multiple shades? I have two very wide bedroom windows. I have the option of ordering 2-27" wide blinds and one 44" blind for each window, or one, very wide, 84" blind for each window. The 84" will be better for ease of use because I'll only have one cord for each set of windows. But I'm concerned that 84" is very wide and there will be too much weight and wear and tear for one cord to bear.


A:
For starters, the manufacturers would not make a shade in that size if they have had issues with them. Manufacturers do provide a warranty. They would not continue to keep making products that required spending money on additional materials, time and labor, making products that are just going to keep coming back in for repairs.

However, I would recommend that you choose the continuous cord loop upgrade.

Why?

-> The continuous cord loop makes raising and lowering much smoother and easier, especially on larger blinds. All you do is put on hand on top of the other in a pulling motion to raise or lower the shade. Pulling the cord one direction raises the shades and pulling it the opposite direction lowers the window shades.

-> It also gives you an even raise every time.

-> Shades stop in the position you want.

-> The loop is the same size raised or lowered. You do not have to worry about excess cords on the floor when your shade is raised up.

-> You can even attach the cord to the wall with the cord cleat that is included. This keeps the cord stationary.

-> Since the cord is stationary and not dangling, it provides more efficient child and pet safety.

Another option is to do the a 3 on 1 headrail. This is a chargeable upgrade feature that only a select few products offer. This allows you to have multiple blinds in one window frame, allowing you to be able to control each of them individually.

Let's first discuss the 3 on 1 headrail option. This is a chargeable upgrade feature.This allows you to have multiple blinds in one window frame, allowing you to be able to control each of them individually.

You have to select the product, click on the Design and Order button, and if you scroll down the page, if the option is available you will see a drop down box that says "single headrail (no charge)". If you see that, there is a drop down, that will allow you to select a 2 on 1 headrail and then 3 on 1 headrail.

When entering your size, you will want to be sure to enter the overall width and height. When you drop down the arrow, and select the 2 on 1 headrail or the 3 on 1 headrail more options will appear and you will have to break the 2 or 3 blinds into their exact sizes.

Please keep in mind that any blinds 94" or over will incur a $70.00 oversized shipping fee.

If it does not show as available on the website, please contact us to see if we offer it for the product that you are interested in. Most of our bamboos have this upgrade option, if it is not showing, please contact customer service at 888-633-7840.
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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.