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The double cell shades that I purchased are great.
Aug 5 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The double cell shades that I purchased are great. They have met my expectation. The only problem that I had was with the shades that I bought for my French doors. I purchased the shades with the continuous cord to open and close them. This is too difficult and time consuming, it's very hard to open and close them with this type of cord system. It should not be an option for a door or large window. I reordered another set that are cordless, they worked out perfectly. I will have to find a use for the continuous cord pair. Other than that one problem, I love the shades and would recommend them.
Jo Ann
Wallingford, CT

The shade is very nice, but the brackets for installation were a total pain...very soft metal that bent out of shape, the spring mechanism kept jamming, then the little spring would shoot out and I'm just lucky I was able to find them each time.
Aug 1 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The shade is very nice, but the brackets for installation were a total pain...very soft metal that bent out of shape, the spring mechanism kept jamming, then the little spring would shoot out and I'm just lucky I was able to find them each time. It was VERY difficult to get the shade seated properly and every time I put it up or down, I expect it to fall.

I like the brackets on my Bali shades so much better, they were a cinch to install.
Robbie
Austin, TX

It looks great and is just as I ordered it.
Jul 26 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

It looks great and is just as I ordered it. Have really enjoyed it and was easy to hang.
Jenna
Evergreen, CO

These are awesome.
Jul 14 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

These are awesome. We bought them for our boat and the color is perfect. The service was great! My only issue was that the screws that were included had raised heads on them and to secure the bracket on a top mount, we needed flat headed screws. I had experienced the same issue with previous blinds for the home.
Peggi
Waukegan, IL

We chose these blinds because they could be opened both from the top or bottom.
Jul 8 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We chose these blinds because they could be opened both from the top or bottom. The color was exactly what we wanted and the size was exactly right. They were not too difficult to install; the instructions were easy to understand.
Joseph
Pilot Mountain, NC



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
Cell separation
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

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