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I love these shades.
Mar 6 2022
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I love these shades. They help give off a golden glow in the room when closed and a beautiful window dressing when open. They match our rooms great and are of great quality. They open and close very smoothly.
Jennifer
Hamilton, OH

I am thrilled with my new blinds!
Jan 28 2022
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I am thrilled with my new blinds! This is my second order and am ordering for my daughters house as well
Marcia
Macedonia, IA

Absolutely beautiful!
Jan 27 2022
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Absolutely beautiful!!!!!!!!!!
Laurie
Holly Springs, MS

I ordered six of the Tavarua bamboo shades over the course of last year.
Jan 17 2022
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I ordered six of the Tavarua bamboo shades over the course of last year. I like them, and all came shockingly quick (a few weeks — although my first got delivered by DHL to a blinds’ business), but they aren’t perfect. For three of my shades I went with sunshade in white vs. capri chalk because I couldn’t tell from my sample of the latter if vertical lines were just along edges or every few inches. This could be fixed by full images online of what each design looks like. A small photo, or even a sample square, can’t beat a photo of a full shade on a window. I wish reviews could include photos so I could show others what my shades look like in real life. (The sunshade white is a very gray white and I feel like the image online doesn’t convey that.) On two of my three sunshade white shades I got the optional wide ribbon edging and the ribbon material is stretched out in places which is disappointing. Fortunately it’s mostly near the bottom which is usually hidden, but grosgrain in a less stretchy material would look better. Also disappointing is all my shades have some level of unevenness along the bottom, with the left side being a bit higher than the right on many. Also, one of my two parchment clay shades is cut unevenly along the left side, with a bigger gap up top near the valance than at bottom. Again this is disappointing as it’s a group C ($$$) style. I hope my feedback can improve quality control for these as they are unique and cool, easy-to-install, plus a good value compared with window coverings from other companies.
Christie
Berkley , MI

These blinds are gorgeous and exactly what I wanted.
Dec 20 2021
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I hired a professional installer.

These blinds are gorgeous and exactly what I wanted. Still can't believe I measured my own windows and bought blinds from the web, but they were perfect. High quality...samples really helped.
Pat
Millsboro, DE



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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