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The woven wood shade I ordered for our bathroom was absolutely perfect.
May 16 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The woven wood shade I ordered for our bathroom was absolutely perfect. The quality exceeded my expectations, and it fit so well that it looks like it was done by an interior designer. Many, many thanks!
Linda
San Antonio, TX

Customer service agent was very helpful and considerate and made ordering very easy.
May 13 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I hired a professional to measure.
Installation: I installed my own blinds!

Customer service agent was very helpful and considerate and made ordering very easy. Blinds arrived on the promised date and looked great. Installation was a breeze (stupid simple). Some slight shipping damage (not their fault) and is being taken care of. Bottom line is I saved about $5000.00 over the big box stores ie: Lowes and Home Depot(UNREAL).
Robert
Madison, MS

I have now ordered 7 of the Tavarua Woven Wood Shades.
May 10 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I have now ordered 7 of the Tavarua Woven Wood Shades. Cannot be more pleased with this product or it's price. The color, style and material are of excellent quality and look so upscale in my home. If you follow the measuring guide exactly you will have perfect look for your room. Installation was fast and easy. I checked many other prices on line and in stores and you cannot find anything a better than Blind Chalet.
Ellen
Homewood, IL

We are delighted with our Tavarua Woven Wood Shades.
May 8 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We are delighted with our Tavarua Woven Wood Shades. They are beautifully made. They fit the windows perfectly and the measurements worked out very well with help from the technician on the phone at Blinds Chalet.
Andrew
Coventry, CT

We are very happy with our shades.
May 8 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We are very happy with our shades. They look so natural and beautiful in our lodge type home. We use them on very large windows and we like that it blocks most of the sun, but yet, we can still see out of them. They are very easy to raise and lower. They are not quite as easy to install as the girl in the video would lead you to believe, but they are worth it once they are up. We've only had them for a couple of months, so we can't say anything about durability at this point. Thank you Blinds Chalet.
Charlene
Boyers, PA



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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