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We absolutely love our faux wood blinds.
Jan 27 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We absolutely love our faux wood blinds. Very high quality with a great price. Very professional company to work with, thats why we ordered 6 more sets of blinds for different windows in our house.Thank You!!
Andria
Lake Point, UT

The blinds are beautiful, my wife loves them.
Dec 9 2009
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The blinds are beautiful, my wife loves them. They went up easy and fit perfect.
Joseph
Timonium, MD

I just received my Faux Wood Blinds, exactly 2 weeks after ordering.
Oct 18 2009
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I just received my Faux Wood Blinds, exactly 2 weeks after ordering. Here are my impressions: The blinds were very well packed -- they were in perfect condition upon receipt. The blinds themselves are very well made and fit my windows perfectly. At first, I was dismayed that there were no installation instructions, but after taking a few minutes to look at the hardware, I realized that no instructions are necessary - it's so easy a monkey could figure it out! The installation took less than 10 minutes per window. I'm glad that I didn't hire a professional to do the installation -- it really would have been money wasted on such a simple project. The only complaint I have is a minor one. I received my vertical blinds separate from my horizontal blinds -- different days, and from a different carrier. It would have been nice to receive an email alert saying that the order has been shipped, along with tracking numbers, so I would have known what to expect. I called customer service and they were very friendly and helpful. That is a very minor complaint, considering the quality/installation/price of the blinds are all superb. I wouldn't hesitate to order from BC again, and would gladly recommend them to my friends!
Dave
Pembroke Pines, FL

Love it!
Sep 21 2009
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Love it! Love it! Love it! They look so good and I am so happy with them. They were extremely easy to install, and work just as advertised. They do not look 'faux'.
Julie
Stockton, CA

Everything was better than expected.
Aug 21 2009
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Everything was better than expected. All the blinds were great and they look fantastic. I will certainly do business with you again.

Thanks,

Ron
Ron
Frisco, TX



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
Warping slats✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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