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I love the look of them!
Oct 6 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I love the look of them!! easy to mount in window. shipped very carefully packaged well. helps keep heat in and sun out and also creates a soften to noise outside. i will def be purchasing more in future for other rooms !!
shelly
ashley, PA

The blinds are very good, but the screws for the cleats are way to big ended up buying smaller ones and the 3 day production is not true the first time it took 5 days.
Sep 27 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The blinds are very good, but the screws for the cleats are way to big ended up buying smaller ones and the 3 day production is not true the first time it took 5 days. second time it took 7 days.
Anna
Walhalla, ND

Overall quality is excellent, delivery is timely.
Sep 11 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Overall quality is excellent, delivery is timely. Installation is a bit confusing because of the supplied instruction quality and lack of details. Screws doesn't fit well. Customer service via email is great and quite professional.
Sunny
Daly City, CA

I love my new shades!
Sep 8 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I love my new shades! The web page was easy to interpret as were the measuring instructions. They were easy to
Install and look great! I will be doing the entire house one room at a time and I will do it with shades from your web page.
Rita
Hulbert, OK

The product is excellent and we're extremely happy with the blinds.
Sep 7 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The product is excellent and we're extremely happy with the blinds. I had a minor problem with the installation. I ordered two blind for Anderson double casement windows. We wanted to mount them inside the windows so I measured each window for an inside mount. However, I didn't realize there was a half inch molding piece between the windows. So, when I went to mount the blinds, I couldn't do so as the mounting brackets were too short when installed as specified. I tried online help, but they didn't have any longer brackets and they didn't have any other solution. I came up with my own solution. When I measured to install the brackets, I measured so I could install the brackets 1/2 inch further out than normal. It was a little difficult doing the measurements, but it worked out in the end. I probably should have gotten separate blinds for each of the windows. I could have also measured and ordered for an outside rather than inside installation, but that wasn't what we wanted. It would help if Blinds Chalet had either an extension for their standard mounting brackets or had installation brackets that are 1/2 inch longer for this type installation. Anyone ordering blinds for any manufacturers double casement windows will probably have the same problem. So, take extra care when ordering blinds for this type window. If not for this problem, I would have rated the ease of installation excellent as well. The brackets are normally very easy to install and it also usually very easy to attach the blinds to the brackets.
Mary G
Oakland, NJ



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
Cell separation✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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