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In general, I found your instructions too detailed (and the print type pretty small)but then, maybe others like more information.
Sep 30 2015
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

In general, I found your instructions too detailed (and the print type pretty small)but then, maybe others like more information. They were clear. You might consider the valance being a solid frame that would snap on to each end and insert the correct slat. I believe it would be easier to add the valance.
Michael
Gambrills, MD

The mini blinds I ordered are great.
Sep 28 2015
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The mini blinds I ordered are great. Arrived earlier then I expected and were very easy to installed. I would highly recommend your company.
Eileen
Lynbrook , NY

great service arrived in about 5 days.
Sep 28 2015
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

great service arrived in about 5 days. I ordered grey and the color was exactly as the website displayed. I definitely will order from Blinds Chalet again for my window coverings. thanks
Janice
Cincinnati, OH

I have ordered blinds from this company twice.
Sep 11 2015
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I have ordered blinds from this company twice. Both orders came delivered in prompt fashion and fit to precise measuring through my orders. Excellent quality, fair pricing and fast delivery! This is a company that delivers what they promise.
Robert
Billings, MT

Blinds were perfect...color was a great match to the existing set me already had.
Aug 30 2015
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Blinds were perfect...color was a great match to the existing set me already had. The sample came very quickly and so did the order. Will always use them as my blinds to to place.
Emily
Albuquerque, NM

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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
5 year unlimited✓
Warranty
Defects✓✓✓
Parts✓✓✓
Restrings✓✓✓
Normal wear & tear✓
Anything✓
30 Day Returns✓
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Last
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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