Tavarua Basics Bamboo Shades Reviews - Page 27

They are beautiful!

Jun 16 2012

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

They are beautiful!! Everyone who comes in asks where I got them. They are just what I was looking for with a great price and service to top it off! Thank You.

cynthia

pittsgrove, NJ

I was more than happy with the custom blinds we received.

Jun 10 2012

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I was more than happy with the custom blinds we received. This is the second time ordering from you, and I couldn't be happier! Thank you, Blinds Chalet!

Connie

Ashland, MA

Pretty easy to install, just make sure you have an extension or extra long Phillips head for your drill/electric screwdriver.

Jun 8 2012

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Pretty easy to install, just make sure you have an extension or extra long Phillips head for your drill/electric screwdriver. Attractive blinds, easy to take off and put back on with wingnut design.

Stephanie

Charlotte, NC

I think the blinds are great.

Jun 7 2012

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I think the blinds are great. Some suggestions: When we installed the Rollease system it ran into the end of the bolt coming down from the wall bracket and was very hard to install. Also the instructions could be much more helpful. In particular, I suggest wrapping the blinds with something that warns customers not to cut or untie or cut any cords. Also our instructions were wrong. The hanging hardware does not go a couple of inches from each end; suggest instead telling customers to turn the main package on its side, put that up over the window, and spot the places on the wall where the brackets have to be installed. We also got blackout fabric that wasn't the color we ordered but decided it was okay since you cant see it. B=Now that they're up, they look great.

Karen

San Rafael, CA

I ordered the bamboo shades for our screened porch which has some odd sized window spaces.

May 21 2012

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I ordered the bamboo shades for our screened porch which has some odd sized window spaces. I ordered them to fit inside the frames so I was a bit worried about how they would fit. They arrived much quicker than I anticipated and were packed very well. I love the built in valance and the cotton border in the khaki color was very nice and gave them a polished look. The fit inside the window frame was absolutely perfect so don't be afraid to measure yourself. They are very nicely made and roll up and down very easily. Installation was very easy using a small drill, a tape measure and a pencil. They filter out the hot Georgia afternoon sun very nicely. The only reason I gave quality & installation a 4 instead of a 5 was because these are the only bamboo shades I have ever purchased and installed. I absolutely love them and would recommend them to anyone who is considering bamboo shades.

Kathy

Loganville, GA

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Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).