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We have ordered from Blinds Chalet 3 times now and have been pleased with each order.
Nov 12 2013
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We have ordered from Blinds Chalet 3 times now and have been pleased with each order. They are great.
Kathy
Smithville, TX

I ordered these for the bedroom because I could not afford the nicer ones I already bought from blinds chalet.
Nov 4 2013
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I ordered these for the bedroom because I could not afford the nicer ones I already bought from blinds chalet. They call these basic and they are still nicer than most I have seen. I love them!!! So glad I chose Blinds Chalet. They got them to my house fast.
William
cincinnati, OH

The blinds arrived pretty quickly.
Oct 19 2013
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The blinds arrived pretty quickly. They really look nice. The price was good. The only thing that makes me a little nervous is that one of the blinds I ordered was 96" in width and there are only 3 brackets holding it up. The blinds are very heavy and the directions say that there should be 4 brackets for this one. But they open and close easily, you just have to make sure that when closing the big one, you hang on to it tightly so that it doesn't "slam" down. The installation was a little "hokey" to, you are supposed to put the blind on the brackets, then hold the blinds up to the wall and mark the brackets. The problem with that is the blinds are in the way for marking them. It was hard to hold the blinds out of the way and mark the wall, plus the blinds were heavy to do this. You need more than 2 people for this. One on each end of the blind and one person marking the bracket. We just measured the hole for the middle bracket because that one was the most important one that needed to be right on. The side ones had a little bit of wiggle room for the bracket placement. Otherwise they are great. I would definitely order from here again.
Angie
Waukesha, WI

This shade is for my teenage son's room.
Oct 17 2013
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

This shade is for my teenage son's room. We love the shade. I was impress that the order came out right since I had to change it on the phone after I placed the order. We really like the moveable liner also. He can choose to have a lighter room or dark just by raising or lowering the liner.
Kim
Fort Worth, TX

These are great shades.
Oct 16 2013
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

These are great shades. Look marvelous. Very forgiving to hang as they are very adjustable to account for incorrect measuring on the part of a novice measuring tape user! Am planning on making my third purchase, and more, to make the whole house bamboo shaded. I had purchased blinds that are 45% privacy and they are absolutely wonderful for their insulation quality which was an extremely nice unexpected benefit.
Judith
Alliance, NC



Looking for more options? Shop all of our top quality Bamboo Woven Wood Shades


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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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