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They are GREAT!
Mar 28 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

They are GREAT!
The Color swatch I was sent was a little yellow, BUT the Blinds are not.
We have wood Paneling & they match the grain in the paneling Perfectly.
Great Quality, Great Service!
We be a REPEAT Customer.
Do look like "REAL" wood, at a fraction of the price.
Kathleen M.
Muncy, PA

General quality was very good.
Feb 23 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

General quality was very good. I am quite pleased with the final installation. Getting there however was a little trying. On delivery one of the plastic corner pieces on the valence was cracked. However since these were to be installed in a corner I managed to just butt mount the two blinds and not need that piece. The brackets for the valence on these 3 1/2" blinds extend more than an extra inch out beyond the maximum pivot circumference. As this was a corner install I ultimately had to cut about 1" off these brackets in order to keep the valence at a more appealing distance from the wall. This required some extra handy work that should have been avoidable.
James
San Mateo, CA

The blinds are very nice.
Feb 6 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The blinds are very nice. They work well (vane rotation, closure, and so on).
The installation instructions were pretty good -- eight on a scale of 10 -- and much easier to read than the usual instructions I see with most products.
We're quite happy with them.
I had to wait until I had an afternoon free to do the installation, or I'd have answered this survey sooner.
James
Helena, MT

I've ordered before and I am VERY happy with the product.
Dec 13 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I've ordered before and I am VERY happy with the product. Beautiful, great quality at a reasonable price you can afford!! A GREAT BIG PLUS IS THAT THEY ARE MADE IN THE USA!!!!!!!!(I wouldn't have purchased if they were made in China)
Dannelle
Wild Rose, WI

I would like to say that I really like the Aspen faux wood blinds that I purchased.
Nov 24 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I would like to say that I really like the Aspen faux wood blinds that I purchased. I specifically asked though if the cords could be on the right hand side and the blinds open to the left. He said yes they could do that. Well, when I received them, they pull to the left but the cords are also on the left. I didn't call and speak to anyone about this because it really wasn't that big of a deal. It would have just been more handy for me if the cords would have been on the right.
Patricia
New Lothrop, MI



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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