Express Production vs. 2 Day/Overnight Shipping

Each of our window blinds and shades are custom made to order and delivery times will vary based on the product. As a standard we tell our customers to expect their blinds to arrive with 2 1/2 weeks, although most products will arrive sooner.

How Speed Up Delivery Time

If you need your window blinds quick there are two ways in which you can receive them faster than the standard lead times. We recommend "Express Production" when available or "Quick Ship" products which offer the "Express Production" for free.

Express Production
Express production is the best way to speed up delivery of your blinds. This upgrade moves your order to the front of the production line and is made within 2 business days. "Express Production" is an upgrade that is available with many of our window blinds or shades. You can select this upgrade when you add your item to the shopping cart for a fee.

Each of our "Quick Ship" blinds or shades come standard with the express production upgrade and there is no need to select the upgrade when ordering. They also come with a guarantee that they will be shipped within business 2-3 days depending on the product.

Note: Not all products offer "Express Production". Window blinds titled "Express" are not "Quick Ship". Click to find out the difference between "Express/Cutdown" and "Quick Ship" blinds.

2 Day or Overnight Shipping
Overnight or 2 day shipping only applies AFTER your blinds have been produced. For instance, if you select a product that has a week production time and select 2 day shipping, your blinds will not ship until approximately on week later but will be shipped 2nd day air. We recommend using express shipping options in conjunction with express production if you need your window coverings extremely quick.

Details	Good	Better	Best
Pricing	FREE	$	$$
Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
5 year unlimited			✓
Warranty
Defects	✓	✓	✓
Parts	✓	✓	✓
Restrings	✓	✓	✓
Normal wear & tear			✓
Anything			✓
30 Day Measure		✓	✓
30 Day Returns			✓

Details

Good

Better

Best

Pricing

FREE

Duration

3 year limited warranty

✓

5 year limited warranty

✓

5 year unlimited

✓

Warranty

Defects

✓

Parts

✓

Restrings

✓

Normal wear & tear

✓

Anything

✓

30 Day Measure

✓

30 Day Returns

✓

3 Year Standard Guarantee
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit. 30 Day Returns This plan does not cover returns.

3 Year Standard Guarantee

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Fit
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed. Shutters,custom graphic shades, commercial/dealer orders are not covered. Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount. 30 Day Returns This plan does not cover returns.

5 Year Guaranteed to Fit

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Love
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed. Shutters,custom graphic shades, commercial/dealer orders are not covered. Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer. Refunds will be processed 2-3 business days after receiving the items (Guaranteed to Love fee is not refundable). Shutters,custom graphic shades, commercial/dealer orders are not covered.

5 Year Guaranteed to Love

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords
Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer. Refunds will be processed 2-3 business days after receiving the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.