Bali Motorization App - Advanced Shade Positions | TDBU Stack Heights, Limits & Favorites

Video Description

This guide covers Bali brand motorization only. You’ll learn how to use the Bali Motorization app to fine-tune advanced positions: adjust stack heights on Top-Down/Bottom-Up (TDBU) cellular shades, set precise upper and lower limits, and save Favorite positions for one-tap control.

What You Need

Installed Bali motorized shades (cellular, TDBU cellular, roller, etc.)

Bali Motorization app (latest version), signed in

Bali hub or Bluetooth connection powered on (per your system)

Phone/tablet within a few feet of the shade when programming

1) Adjusting Stack Heights for TDBU Cellular Shades

TDBU shades have two moving rails: the mid rail (top-down) and the bottom rail (bottom-up). “Stack height” is the fabric stack when a rail is fully raised.

Open the app > select your Bali TDBU cellular shade.

Tap Settings (or Shade Settings) > Positions / Calibration.

Choose Top-Down Rail (mid rail). Use Up / Down controls to position the rail at the desired top stack height (how far down from the headrail you want the mid rail to stop when “fully up”).

Tap Set Upper Limit (for the mid rail). Confirm/save.

Repeat for the Bottom Rail if you want a tighter or looser bottom stack (how high the bottom rail sits when fully raised). Move the rail, then Set Upper Limit for the bottom rail.

Test: Send the shade to fully open (top-down) and fully raised (bottom-up). If you see rubbing or a light gap you didn’t intend, nudge each rail a few percent and re-save limits.

Tip: For bedrooms, set the mid-rail “fully up” a little below the headrail so the fabric stack doesn’t shadow the top cassette/valance at night.

2) Adjusting Upper & Lower Limits (All Bali Motorized Shades)

Limits define the safe travel endpoints. Set them precisely to protect hardware and align hem rails.

In the app, pick a Bali shade > Settings > Positions / Limits.

Upper Limit: Move the shade to the highest safe point (no contact with the headrail/valance). Tap Set Upper Limit > save.

Lower Limit: Move the shade just above the sill/obstruction so rails are level and fabric is smooth. Tap Set Lower Limit > save.

Cycle test: Run Up then Down twice. If it stops short or overtravels, adjust by a few percent and re-save.

Note: TDBU shades expose separate controls for each rail. Set limits for the mid rail and the bottom rail independently.

3) Setting Favorite (“My”) Positions

Favorites let you jump to useful scenes—e.g., glare-free laptop height, privacy at night, or a daily wake-up position.

Move the shade (or rail, for TDBU) to the exact position you want.

Tap Favorites (or Preset / My Position) > Save New Favorite.

Name it (e.g., “Daytime Read,” “Evening Privacy”). On TDBU, specify whether the favorite applies to both rails together or to a specific rail.

Test: Tap the Favorite to confirm the shade/rail travels to the saved spot reliably.

Pro Tip: Build a morning/evening routine by assigning different Favorites to a Room or Group and triggering them with a single tap (or a voice assistant if your Bali hub supports it).

Best Practices

Stand close to the shade while saving limits/Favorites for the most responsive pairing.

Keep stacks conservative—leave a small buffer so rails don’t contact trim or brackets over time.

After changes, cycle twice to let motors learn the new endpoints.

Troubleshooting

Limits won’t save: Confirm Bluetooth/hub is connected and the shade responds to jog commands; power-cycle the hub and retry.

Rail stops unevenly (TDBU): Re-calibrate each rail’s upper/lower limit separately, then save a combined Favorite.

Favorite lands slightly off: Re-send the Favorite, then re-save it at the exact position. Check for fabric drag on trim.

Wrong shade moves: Rename shades clearly and verify you’re editing the correct device in the app before saving limits/Favorites.

Fine-tuning done? Need fabrics for another space? Request free swatches to compare colors and opacities in your lighting.

Bali Motorization - Advanced Positions: FAQs

Are these steps only for Bali motorized shades?

Yes. This guide applies to the Bali Motorization app and Bali-branded motorized shades. Menu names can vary slightly by app version or hub firmware, but the process is the same.

How do I change the top stack height on a Bali TDBU cellular shade?

Select the TDBU shade in the Bali app > Positions/Calibration > choose the Top-Down (mid) rail > move it to your ideal stack height > tap Set Upper Limit and save. Repeat for the bottom rail if desired.

What’s the right way to set upper and lower limits on Bali shades?

Move to the exact safe endpoint, then use Set Upper/Lower Limit in the app. Leave a small buffer from hard stops or trim. Cycle the shade twice and adjust by a few percent if needed.

Can I save different Favorites for each TDBU rail on Bali shades?

Yes. Save Favorites per rail or a combined Favorite that moves both rails to your preferred split. Name them clearly (e.g., “Worklight Split,” “Night Privacy”).

My Favorite ends slightly off position - how do I fix it on Bali?

Send the shade to the Favorite, nudge to the exact spot using the app, then re-save the Favorite. If drift persists, re-check limits for that shade or rail and re-calibrate.

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Bali Motorization App - Advanced Shade Positions