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I read that the blinds were made as they were ordered, so I expected a long wait.
Jul 5 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I read that the blinds were made as they were ordered, so I expected a long wait. I was very surprised to see the blinds arrive in less than 10 days. I was pleased with the color, although I have to say it was slightly different than what was pictured which I am guessing is due to the computer. I would suggest doing as the website says and order the samples. I was in a hurry as the summer heat was pouring into my family room. So I ordered the blinds sight unseen. They fit perfectly. Their sturdiness has been tested by my 2 year old grandson who loves to make them go up and down. It took my brother about 5 minutes to install them. I have already ordered another one. I want to add that I "Googled" cellular window shades and spent several hours searching the major websites and countless lesser know sites. Even tho' I had coupons and discounts, Blinds Chalet had the best prices. The quality and durability of the shades is comparable if not better than other shades previously installed in my house. I will eventually be replacing those with blinds from Blinds Chalet.
Pamela
Lloyd, FL

I love the cordless feature.
Jul 2 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I love the cordless feature. They are so easy to raise or lower to any position.
Wade
Idyllwild, CA

These are awesome.
Jun 30 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

These are awesome. Got them on sale, so great price as well. Can't beat getting the blinds to fit the window without being short or having excess. They are translucent, but you cannot see through them, which is great for privacy. Pretty easy to install as well.
Elizabeth
Cave Creek, AZ

After years of having "bare" windows in our house, I wasn' t sure how I would like window treatments.
Jun 15 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

After years of having "bare" windows in our house, I wasn' t sure how I would like window treatments. When these blinds are up, you can hardly tell they are there. They also do a great job of blocking the afternoon sun and dressing up the entire room.
Estelle
Saxonburg, PA

I received my two cordless cell shades but they were not cut to the specific length I requested - they were 5 inches short.
Jun 13 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I received my two cordless cell shades but they were not cut to the specific length I requested - they were 5 inches short. Upon contacting Blind Chalet I was given instructions as to how to indicate this back to them which I did. They took care of the problem and replaced the two shades with shades of the proper length.
theresa
Chevy Chase, MD



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
Cell separation✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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