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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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I ordered 2 equal size blackout shades with side tracts for 2 windows that are just under 5ft tall and wide.
Dec 10 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I ordered 2 equal size blackout shades with side tracts for 2 windows that are just under 5ft tall and wide. They provide virtually 100% total black out. They look great and are both easy to install and manually open and raise. I am an extremely happy customer. Here’s hoping that the quality will last for many years to come.
schuyler
Jacksonville, FL

Rec'd blinds before estimated ship date.
Nov 7 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Rec'd blinds before estimated ship date. Installation instructions were easy to
follow. Black-out blinds w/side channels provided us with light control we desired for our bedroom.
ANNA
BEREA, OH

I installed this on a bedroom window - love the rails that keep the light from leaking in on the sides.
Jul 9 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I installed this on a bedroom window - love the rails that keep the light from leaking in on the sides.
Pat
Junction City, OR

I highly recommend the blackout slumber shade for anyone who requires a pitch black room on a sunny summer day.
Jun 22 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I highly recommend the blackout slumber shade for anyone who requires a pitch black room on a sunny summer day. I'm a long time insomniac who struggles with sleep, particularly in the summer months when bright light bleeds through blackout curtains at 9:30pm. These blinds make the dark 'tomb' environment I require possible. Chose standard style - installation hardware for header required use of pliers to open the hook/lip a bit, as it arrived without sufficient clearance to lock the header in appropriately. Otherwise - very easy, perfectly fitted, quick shipping.
Kristina
SEATTLE, WA

I live in Fresno where the summers are unbearably hot.
May 5 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I live in Fresno where the summers are unbearably hot. There are two rooms in my home with south-facing windows and during the warm weather, they were always 5 to 10 degrees warmer than the other rooms. I installed these shades a couple of weeks ago. The temperature outdoors is currently at 90 degrees and for the first time, the south-facing rooms are staying as cool as the rest of the house. These shades are a godsend. The company rep was very informative regarding which window coverings would provide the best thermal insulation. I am very pleased with the purchase of these shades.
Karen
Fresno, CA



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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Cell separation
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.