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COVID-19 Order Status Updates
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COVID-19 Order Status Updates

We hope you and your loved ones are safe and healthy. We are open and shipping orders but orders may be delayed.

Due to state and country regulations our manufacturer output is on average 50%-75% of normal rates. Each individual product page is updated with current estimated production times and we’re updating those production times as new information becomes available. Please check the product page for the most up to date information.

This is a difficult time for everyone, and we appreciate your understanding.
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Installation went well, dimensions as ordered
Aug 8 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Installation went well, dimensions as ordered
Daniel
Allentown, PA

Over all pleased, but could be improved.
Jun 7 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Over all pleased, but could be improved. My blinds were about 72” wide and came with two magnets on each end. However, the center of blind wants to lift and create a gap that light goes past. I’m addition, the top of shade could have used magnets as well as bottom to help it stay up. My shade at the top had a small ectiom of blind that helps block light when shade is pulled up at top and was slightly defective because the factory did not slit the bottom outside edge so the side channels to block light could be inserted, so I had to make a 1/4 inch cut/slit so I could install brackets or channel that blocks light on sides. I was also told that there would be a bottom channel to block light on bottom of blind. Mine did not have one and light leaks in a lot and I my have to put a piece of quarter round behind to block the light.
William
Deer Park, TX

Okay!
Feb 3 2018
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Okay! Here's my Feedback. The shades do block out the sunlight. But the disappointing thing is this. On the sides were you attach the magnetic strip with the self adhesive tape suck's. It does not block out the sunlight!! After I pressed the side tracks to the textured sheetrock framing, You can still see the sunlight because the tape does not adhere to the sheet rocked wall. The texture is a very fine (orange peel texture). Also! The track on both sides that houses the honeycomb shade shows a lot of ambient light!! So much for total darkness!!! I am very disappointed that these window coverings don't have a total blackout effect like they advertise as being.
Rick
Vail, AZ

Excellent Customer service
Jul 23 2016
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Excellent Customer service
Robert
Clackamas, OR

A great product that works as promised!
Mar 11 2015
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

A great product that works as promised!
James
Woodbine, NJ



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x Blinds Chalet Guarantee Options
GoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Cell separation
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. This will be your sole remedy under this warranty. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address to return the product. Return shipping costs are the responsibility of the customer, refunds will be processed 2-3 business days after receiving the items.

Shutters,custom graphic shades, commercial/dealer orders are not covered.