Ask an Interior Decorator - February, 2010 Archive

How to Remove Existing Roman Shades from your Windows

How do I remove the existing roman shades that are mounted in my windows?

Read Answer »

How to Remove Existing Roller Shades from Windows

How do I remove the existing roller shades that are mounted in my windows?

Read Answer »

Match Window Blinds & Shades to Floors & Walls?

Should my window blinds or shades match the walls or the floor?

Read Answer »

Window Blinds vs Window Film

Window blinds vs. window films. Which is better?

Read Answer »

Blackout Shades Stop Television Glare on TV - Top Down Bottom Up Shades

We have a window in our family room where the window is opposite our television. When the window blinds are closed the window is still reflected on the TV. What can I do to dress the windows to provide privacy and stop the glare?

Read Answer »

3/8 inch Translucent Double Cell Shades - Color Coordinated Headrail

Does the "Deluxe 3/8" Translucent Double Cell Shades" have a Color coordinated headrail?

Read Answer »

Aluminum & Fabric Wrapped Fascia Headrail Roller Shades

Can you please tell me the depth of the roller shades (Noble Translucent Roller Shades) with and without the head rails (aluminum or fabric)? I would like to know if they will stick out from our window frames if I go with the headrail.

Read Answer »

Black Window Blinds - Style & Design Q&A

Are black window blinds a good choice for modern homes?

Read Answer »

Alabaster Premier 3/4 Inch Cell Shades in White?

I recently purchased your premier 3/4 cell shades in alabaster. We like them and would like to know if it's an option to order more in white? I only see alabaster.

Read Answer »

Window Blinds Valance End Pieces - Returns - Cornice Style Valance

We have having difficulty attaching endcap to the valance. The valance ends at 90 degrees.The endcap is beveled at 45 degrees. The connector is 90 degrees. There are no instructions for attaching endcap.

Read Answer »

Outside Mount Blinds Valance Options

My windows will require blinds mounted externally. If I buy a product that does not have a cornice option what covers the top of the fixture?

Read Answer »

Wood Blinds - Humidity & Moisture

What types of wood blinds do you recommend for windows that are exposed regularly to humidity?

Read Answer »

Fabric Edge Binding on Bamboo Woven Wood Shades

What is edge binding woven wood shades?

Read Answer »

Wood Blinds & Faux Wood Blinds -What Are Routeless Blinds?

What is no holes privacy or routeless wood blinds?

Read Answer »

3 Inch Faux Wood Blinds

When will the 3" white faux blinds we available again? I'm looking to purchase approx 13 blinds.

Read Answer »

Woven Wood Shades too Wide

I ordered my woven wood shades too wide. Is it possible to cut the bamboo blinds down?

Read Answer »

Wood Blinds vs.Faux Wood Blinds

What Is the real difference between best faux wood blinds and real wood blinds besides the price? Which one is more durable? easy to clean? Better maintain the color (I like white color blinds)?

Read Answer »

Window Blinds - Cornice Style Valance - Crown Molding Valance

We received our blinds and they have the cornice style on the end of the valances how do we attach them to the valance? Glue? Nails?

Read Answer »

Cellular Shade R-Value Q&A | How to Compare Insulation Ratings

Q: What is R-value on cellular shades?

Read Answer »

Black Window Blinds - Black PVC Blinds

I really want to get some black window blinds that are the pvc, maybe satin finish. How do I order them and what do you guys have available in terms of black vertical blinds.

Read Answer »

Compare JC Penneys Blinds to Blinds Chalet - JC Pennys Blinds

How do your window blinds compare with other companies such as JC Penneys?

Read Answer »

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Common Window Blinds Questions