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How long does it take to get my blinds? Production Time for Custom Blinds

Q:
How long does it take to get my blinds?

Read Answer »
Motorized Shades Battery vs Hard Wired 120V

Q:
Do you sell any 120V motorized shades or are all of your motorized shades battery operated?

Read Answer »
Top Down Bottom Up Soft Sheer Shades

Q:
I would like to order soft sheer shades with Top-Down/Bottom-Up with Tilt Anywhere feature. Is this available?

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How to Measure for Outside Mount Blinds

Q:
All of my blinds need to go on the outside of my windows. Do I need to just measure to the outside of my window frame? Do I need to add and extra inch or two or do you all do that for me?

I can't wait to get my samples! We close on our first house on the 11th of February.

I also need to know how long it takes to send me the blinds. Is it weeks or just days?

Read Answer »
Match Window Blinds & Shades to Floors & Walls?

Q:
Should my window blinds or shades match the walls or the floor?

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Arch Top Window Treatments - Shutters, Cell Shade Arches

Q:
We have a 5' wide by 6' wide window that arches at the top, it is one solid window no separate transom. It does have a separate metal bar going down the middle which would allow to accommodate to blinds, but what do you suggest about the window rounded to an arch at the top?

Read Answer »
Online Showroom for Window Coverings - Phoenix Arizona

Q:
Where can I go to see the actual window coverings?

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Waterproof Window Shades - Bathroom Blinds

Q:
I am searching for waterproof window shade for a bathroom? Do you have this type product? Thank you.

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Non-Battery Motorized Window Coverings - Hard Wired Window Shades

Q:
I have NO idea if motorized sheer/fabric window coverings exist but, we are located in Raleigh, NC and are rebuilding our home due to a fire. We are going for ultra-modern and contemporary as our kitchen is as well.

We have an opportunity to do all of our window coverings with motors/remotes prior to drywall going up in our home if such a thing exists?

Read Answer »
Horizontal Fabric Shades - Window Shades

Q:
I am interested in purchasing the horizontal fabric shades.
One of the windows I want to cover is a window on a door. I need the measurements of the headrail so that I can order properly. I also need to know how much room I will require to mount brackets so that the blinds don't swing when the door is opened. I also want to make sure that this option is available for this product.

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How can I order a new vane for my vertical blind?

Q:
How can I order a new vane for my vertical blind?

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Do you make aluminum mini blinds for skylights?

Q:
Do you make aluminum mini blinds for skylights?

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Do you have a sheer pleated shade which has a pattern?

Q:
Do you have a sheer pleated shade which has a pattern?

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I would like a single rail with two shades in it splitting the distance of the sliding door, is this a possibility?

Q:
I have selected blinds for the windows, but also need a blind solution for my sliding glass door. I would like a single rail with two shades in it splitting the distance of the sliding door, is this a possibility?

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Is there an option to ask for a longer length lift cord?

Q:
Is there an option to ask for a longer length lift cord?

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Do you sell room darkening shades that really block out light?

Q:
Do you sell room darkening shades that really block out light?

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I want privacy mostly at night, but I want the blinds completely hidden when they are not being used.

Q:
I want privacy mostly at night, but I want the blinds completely hidden when they are not being used.

Read Answer »
How much is it to restring my special order blind? Or do I have to buy a new one?

Q:
While installing the pleated skylight blind, the string broke. How much is it to restring my special order blind? Or do I have to buy a new one?

Read Answer »
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Q:
How much a wooden blind would cost measuring 1.8 metres wide x 1 metre long?

Read Answer »
Do you manufacturer blinds for skylight windows?

Q:
Do you manufacturer blinds for skylight windows?

Read Answer »
Narrow Window Shades | Custom Window Shades | Blinds Chalet

Q:
I have ordered from you before and have been very pleased. I need a window shade for a 9.75 x 81.75 opening next to the front door. Can't find anything narrower than 12 on your site. Any suggestions?

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How do I order a blind with a 2 on 1 headrail?

Q:
How do I order a blind with a 2 on 1 headrail?

Read Answer »
Cordless top down bottom up

Q:
Why can't I select top down bottom up with cordless option?

Read Answer »
Which is better wood blinds or cellular shades?

Q:
Which is better wood blinds or cellular shades?

Read Answer »
Are Smart Blinds Worth It?

Q:
Are smart blinds worth it?

Read Answer »
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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.


30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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