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Door Blinds with Hold Downs

Q:
When ordering 1 inch wood or faux wood blinds for doors, is there something that you can order that holds the blinds down at the bottom of the door so when the door opens and closes the blinds do not fly all around.

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Logo Screen Roll Down Blinds

Q:
I've got a retail business that catches a lot of sun in the afternoon but the landlord will not allow graphics/pictures placed on the windows. I'd like to get some screen roll down shades that have pictures printed on them. The material should be able to allow customers inside to see through when the shades are rolled down. Is this something you can help me with?

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Washable Faux Wood Blinds

Q:
Are the faux wood blinds washable?

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Fix Wood Blinds Pull

Q:
One of the strings that raise and lower the wood blinds has come out of the "pull". How do I get the string back through the wood knob again? Does the "Pull" slide open or hinge open?

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Top Down Bottom Up with Edge Binding on Bamboo Shades

Q:
I see you have a promotion for free edge binding on the woven wood shades. Is it possible to have the edge binding on them as well as the top-down/bottom-up option? I think it would look really good, but other manufacturers do not do it.

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SlumberShades Blackout Shades - Blackout Double Cell Shades

Q:
Do the ComforTrack 3/8" Blackout Double Cell Shades also have a track or any kind of tray that the shade sits in at the bottom of the window? Also, will they block out 100% of light coming in.

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Plain Wood Cornices - Real Wood Cornices

Q:
regarding the signature wood cornices. Do you sell them without the strange emblem in the center? I'm looking for something plain without the key connector.

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Shallow Mount Cellular Shades

Q:
We are interested in cellular shades, but only have 1 1/4 in mounting clearance. Can you suggest a shade that will fit?

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Woven Wood Shades Top Mount Windows

Q:
I am considering buying woven shades for some windows, but they need to be installed at the top of the window casing due to the type of window. Do any of your shades allow for this type of installation?

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Rounded Corner Wood Blinds - Wooden Blinds

Q:
Do you carry any wood blinds with rounded corners on the wooden slats?

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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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