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Express Blinds - Pull Cord Tilt vs Wand Tilt

Q:
I ordered the express Faux wood blinds. I have a question, does the blind come with the pull cord and tilt cord? I noticed I didn't have the options to play with, which is fine, I just wanted to make sure it does come with a pull cord.

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Horizontal Sheer Shades - 3 Inch Vanes

Q:
Do your horizontal sheer blinds come in a 3 inch vane?

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Crinkle Fabric Shades - Crinkle Texture Shades - Free Samples

Q:
I can't figure out how to order the samples of your cellular blinds. I wanted to see the crinkle fabric ones and maybe another type to compare. Do you send the entire range of color choices in each style?

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Privacy Solar Screen Shades

Q:
Can you advise me of a Solar Screen Shade that acts as a privacy shade as well? Where would I look on your web site?

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Insulating Bamboo Shades

Q:
Looking to insulate my windows for the winter months, I came across an ad for your website stating "insulate your windows with bamboo shades." Having done alot of research, how is this possible? Is there a backing of insulating material on added to the shades to keep the cold air from escaping through each piece of bamboo and into the room?

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Center Split Vertical Blinds

Q:
Do you also have center split (opens in the middle) on the vertical blinds? I only see a choice of left or right. I am interested in Savannah sandstone beige for a large bow window.

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How to Measure Woven Wood Shades - Outside Mount

Q:
I just would like to check the way to measure on the Woven Wood Shades. The measuring instruction section says to add 3 inches to both height and width measurement.This seems a lot of add'l inches on an outside mount. Pls clarify so can order.

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Soft Fabric Cellular Shades - Non-paper Feel

Q:
I have received samples 2 different times. I am looking for cellular shades but with a material finish. All the samples I received feel and look like paper. Which ones should I choose?

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Price Compare JCPenny Blinds - JC Penney Blinds

Q:
Hi, will you price match jcpenny blinds pricing for cordless top down bottom up cellular shades? Thanks.

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Aluminum Mini Blinds Valance

Q:
Do your mini blinds come with a valence?

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Screen Roller Shades - Phifer SheerWeave Roller Shades

Q:
I love how there is the openness on these Phifer SheerWeave 4000 Roller Shades - 5%. But I am concerned if others can see in from the outside through these?

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Cordless TDBU Roman Shades - Top Down Bottom Up

Q:
Can I get flat roman shades in valencia light filtering cordless TDBU in mineral blue?

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Bamboo Sliding Panels - Bamboo Panel Track Blinds

Q:
How wide are the bamboo sliding panels? I have a 124 wide closet to cover. I would like 6 panels of 20 inch width to all stack on left.

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Arch Shades - Arch Top Window Shades

Q:
I just installed my window shades. I have an open arch above the middle window. Do you sell arch shades?

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French Door Blinds - 2 Inch Door Blinds

Q:
I just requested some samples but I'm wondering if a two inch blind is the best for french doors? I want privacy and light blockage. Thanks.

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Grandwood Blinds Similar to Home Depot Blinds

Q:
What is the brand name of your blinds. I am looking for Grandwood Blinds (Faux Wood)- they used to sell them @ Home Depot. At any rate yours look similar.

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Edge Binding for Bamboo Shades & Woven Wood Shades

Q:
Question about edge binding. I want to order some exotic bamboo blinds and understand the benefits of the edge binding but do I need to have it as well as I don't see a good picture to see how it looks not on the edge but in the body of the blinds I want to order am 8 foot wide and am wondering how many strings are needed to lift the blind and how does it look and is it in the inside or outside of the blind.

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Add ComforTrack rails to Standard Honeycomb Blinds

Q:
Can I add the ComforTrack rails to the standard honeycomb blinds for added insulation?

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Two on One Headrail Blinds

Q:
Regarding the multiple blinds on one headrail, I would like to know if a faux wood blind of the following size would consist of 2 on 1 headrail or three on one headrail, 74" width x 78" length.

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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.


30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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