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Thank you Blinds Chalet.
Apr 11 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Thank you Blinds Chalet. I was dealing with noise from a nearby road and interrupted sleep. After much review, I purchased you EnergyTrack translucent double shades. These blinds have greatly reduced noise, much more than I could have ever expected, and I now I can sleep in peace.
james
long beach, CA

This shade is super, it looks very good, operates well and seems to block heat/cold (I've only had them installed for a week.) I think it is a great translucent shade all around.
Mar 22 2012
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

This shade is super, it looks very good, operates well and seems to block heat/cold (I've only had them installed for a week.) I think it is a great translucent shade all around. I took measurements myself (carefully and multiple times) and the shades fit perfectly. I thought the instructions for installation were difficult. The description of what to do was too brief and the pictures very sparse. I wish there had been a video on the website. I was ultimately to install them by myself and didn't make any mistakes.
JEFFERY
CAVE CREEK, AZ

We absolutely LOVE the EnergyTrack shade!
Nov 25 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We absolutely LOVE the EnergyTrack shade! Double cell shade looks great too. Exactly what we were looking for to solve our problem cold air coming thru a pass thru window from our 3 season sunroom to our kitchen. A custom window treatment co. wanted $1200 for a thermal lined roman shade that would still not of completely sealed off the window. My husband had no problem installing them and we are thrilled. Highly recommend this product, no others out there like it!
Sandra
Boonton, NJ

GREAT product.
Nov 20 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

GREAT product. Does exactly what we wanted. Our application is very unusual since we have it in a doorway separating the upstairs/downstairs of the house. We didn't want a traditional door (for a variety of reasons) but needed a thermal barrier between the heated downstairs and the (usually) unheated upstairs. The only complaint we have is that if it were 1/4 inch wider it would never come out of the track. The customer service person was fabulous and when the product arrived with a small cut in the shade, it was immediately replaced at no charge. The shade is totally effective at keeping the two different room temperatures apart. We couldn't be happier with the product and the treatment received and would (and have) strongly recommended this company to friends and relatives.
Scott
Forestville, NY

I was a little apprehensive ordering online custom fit blinds but we are very pleased.
May 9 2011
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I was a little apprehensive ordering online custom fit blinds but we are very pleased. After I installed the first found they was very easy to install. Also we had our first very warm day was impressed how much they block out the heat and can't wait to see how they preform next winter. Thanks.
Philip
Santa Rosa, CA

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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
5 year unlimited✓
Warranty
Defects✓✓✓
Parts✓✓✓
Cell separation✓✓✓
Restrings✓✓✓
Normal wear & tear✓
Anything✓
30 Day Returns✓
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Last
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

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