I found the ordering process could be more clear and information could be more clear and consistent.
Measuring: I measured my own blinds!
Installation: I installed my own blinds!
I found the ordering process could be more clear and information could be more clear and consistent. Not all of the options I'd chosen were listed on the order confirmation but, after discussion with the customer service representative over the phone, I did receive what I wanted, although it was never fully detailed in the paperwork. The hardware and fabric both appear to be solid and durable, installation was straight forward and I expect to be using these for may years into the future. I've received many compliments on the high quality of the photo printing. I thought that 2-sided printing was an option but learned from customer service that it isn't.